Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Malmö



Massive Entertainment are looking for a User Researcher (UR) to join one of our major projects. Your ultimate goal will be to put the player first and empower our game development teams with player insights. 

As a UR you'll help design and coordinate a wide range of tests, both locally and in collaboration with multiple Ubisoft departments worldwide. You'll assist in collecting, analyzing and reporting other types of data, tailored to address different needs of several departments within Massive whilst operating in a dynamic setting where optimization and innovation are encouraged to bring about the best results. 
This position at Massive not only provides hands-on experience working with a global leading game development studio but also a great foundation in the field of UR and Human Computer Interaction.
This is a permanent position based in Malmö, Sweden, and requires working onsite. We kindly ask you to apply with your CV and message to the hiring manager/ cover letter in English. Applications will be reviewed whilst the job-ad is posted.
Selecting the appropriate methodology, defining test measures and creating relevant tools in order to evaluate if the players’ experience is in line with the design intentions of the various productions.
Planning, managing, collecting and updating team needs, wants and expectations.
Efficiently analyse multiple sources of data (including observation, telemetry, etc.) and provide valuable and actionable insights on players’ experience.
Identifying the most optimal methods to present the findings (graphs, tables, etc.).
Elaborate study reports and present the findings destined for production teams, brand management and high management.
Remain up to date with game design, data visualization and User Research trends (training, conferences, new/best practices, etc.). Providing creative solutions to help stakeholders with utilizing research efforts.

You as a person are passionate and curious about games and people who play them. You are able to solve complex problems and transform them into an action plan with the delivery target in mind. You are inclusive and able to take and give feedback to improve yourself and your team. You have a proactive approach and are willing to help on every part of the project where your knowledge and skills are beneficial. You show a strong work ethics regarding the quality of your work and the well-being of your team members.
Proven work experience with qualitative and quantitative social research methods and tools.
Degree in Behavioral Sciences, Market Research, Data Science or equivalent work experience.
Proficient in Statistical analysis (knowledge of SPSS and R is a plus).
Advanced knowledge of MS Office (specifically Excel and Power Point).
Good to know 
As we aim to build a team who can continuously push the boundaries of what’s possible within game development (and because we love to learn and grow from the people around us), we might ask you to do a practical test as a part of the recruitment process.

Longing to be part of a fun, creative and passionate workplace? We can offer you this and more in an open and friendly environment where you will work with some of the best craftsmen in the industry. Are you up for it? Come aboard for the ride!
Massive Entertainment is a premier producer of games and interactive entertainment for the global market. The studio is located in Malmö, Sweden and fully owned by Ubisoft Entertainment, the world’s third largest independent video game publisher. We are more than 650 people from 45+ different countries working together to produce major titles such as World in Conflict, Far Cry 3, Tom Clancy’s The Division and our latest Avatar Project.
We value diversity at Massive and promote a family-friendly culture and a gender-balanced work environment, where equal opportunities play a meaningful role in the day-to-day operations of our studio.
Ubisoft is committed to enriching players’ lives with original & memorable entertainment experiences. We build worlds that are a playground for the imagination, offering moments of surprise, fun and adventure as well as opportunities for learning and self-discovery.
At Ubisoft, you’ll grow and collaborate with highly talented teams from around the world. Our massively friendly work environment will inspire you to go above and beyond to create experiences and brands people

About the company

Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands. The teams throughout Ubisoft's worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms.

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