Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Singapore

Description

Responsabilities :


Design and execute a long-term vision for becoming the best customer support experience in crypto.


Rapidly scale and lead a global support team of wallet support professionals dedicated to providing empathetic.


Communicate and advocate for the needs of the customers.


Identify, hire, Develop and Maintain an A-player culture.


Structure and implement a white-glove experience across all customer engagement platforms.


Identify and integrate key tools and enterprise services seamlessly.


Assess and optimize all self-service customer support products.


Measure key support metrics and turn learnings into positive actions for growth.


Make the Community Support Department the career destination for aspiring crypto professionals worldwide.

  • access
  • ms project
  • programmer

About the company

Staffhatch is a professionally managed, service orientated recruitment and HR services firm established in September 2013. We deal in all sectors of the employment industry and our specialised services include executive search, local and outplacement consulting, and human resources consulting.