Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Kowloon

Description

Responsabilities :


Design and execute a long-term vision for becoming the best customer support experience in crypto.


Rapidly scale and lead a global support team of wallet support professionals dedicated to providing empathetic.


Communicate and advocate for the needs of the customers.


Identify, hire, Develop and Maintain an A-player culture.


Structure and implement a white-glove experience across all customer engagement platforms.


Identify and integrate key tools and enterprise services seamlessly.


Assess and optimize all self-service customer support products.


Measure key support metrics and turn learnings into positive actions for growth.


Make the Community Support Department the career destination for aspiring crypto professionals worldwide.

  • access
  • ms project
  • programmer

About the company

At RecruitPool, we are a multilingual recruitment agency providing services in Hong Kong. Thanks to our career search tools and resources, we can help you develop a clear and considered plan for your next career step.