Job description


  • Entry level
  • No Education
  • Salary SGD170.00 - SGD230.00 gross per month
  • Singapore


You will be managing large and sizable IT production team to ensure high availability of IT services across infra , applications for a large global bank with regional technology presence in SingaporeYou will play a senior leadership role to manage team of close to 80 members to provide run the bank services for all IT Production (both infrastructure, operation and application support) at the bank's regional technology centre in Singapore

Roles & Responsiibilities :

- Oversee the team to provide business applications, infrastructure, service management, IT operation (level 1) as well as desktop / helpdesk services
- Your team will provide support for up to 3,000 business users running mission critical applications and infrasturcture (servers, network, middleware, database, storage)
- Ensure IT SLAs with business users are met
- Managing key relationship with business stakeholders, IT counterparts and reporting to senior technology management both in Asia and globally.
- Managing overall departmental budgets, headcounts, planning, IT risk, BCP, etc
- Overseeing incidents, problem, change , release with various teams.
- Constantly reviewing exisitng processes, standards with respective department managers to constantly improve the productivity and reliability

Requirements :

- Min 15 years of experience with proven experience of having at least 7 years in senior leadership role in managing complex IT production in infrastructure, application
- Must have min 5 years of experience managing IT RTB in banking industry
- Must have strong expertise working with ITIL processes (incident, problem, change)
- Strong communication and ability to influence
- Excellent analytical and problem solving skills
- Proven experience in managing team size of up to 70 members

Interested candidates please email your latest resume to

  • helpdesk