Job description


  • Entry level
  • No Education
  • Salary to negotiate



- Executes all tasks assigned by his/her superiors
- Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model
- Attends all scheduled training sessions
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
- Adheres to the hotel's code of conduct and grooming & hygiene standards
- Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
- Actively participates in briefings and meetings
- Maintains a clean and orderly work area and promotes a safe working environment
- Performs any other cognate duties as and when required.
- - Departmental

- Prepares mise-en-place; sets up and clears tables in the work area. Maintains high standards of hygiene and orderliness
- Provides genuine hospitality and recognition, acts as host/hostess in the work area. Promotes hotel services and products
- Takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner
- Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel
- Anticipates guest needs, offers suggestions and ascertains satisfaction
- Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
- Describes food & beverage menu items with interesting and vivid s in a concise, informative and appropriate manner
- Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
- Requisitions supplies according to established procedures
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner

  • orders
  • waiter