A multicultural professional qualified for managing and delivering projects as well as professional services with a complete integrity in all my actions to my colleagues and customers.

Experiencia

  • Scrum Master / Project Manager

    en Cognizant Technology Solutions

    Agosto 2016 - Actualidad

    Distrito Federal

    • Scrum Master for GTM Transformation Agile project (Salesforce). • Delivering application outsourcing Legacy applications for Pepsico (Mexico, Central America and Caribbean). • Leading legacy projects to build to sustain stage and include in catalog of new applications. Main achievements: • Minimal viable product after 6 Sprints released in Production. • Exceeding savings for Pepsico in variable cost Legacy applications. • Complying SLA for Caricam and Mexico apps in scope.

  • Engagement Manager

    en Capgemini

    Octubre 2012 - Agosto 2016

    Distrito Federal

    Customer: BBVA Seguros • Managing a multidisciplinary team to implement a web-based claims system for BBVA insurance - Property and Casualty. • Leading Scrum project execution according to contractual milestones and planned deliverables. • Financial management – Managing deliverables product backlog and project invoicing, accountable for P&L project monthly revenue. Environment:  Project: Claimcenter new services platform  Resources: 32 Offshore and onsite Customer: AXA Seguros • Managing IT programs and initiatives for Property and Casualty (P&C), Claims, and Collections (CXC) line of business. • Service financial management – P&L defined by monthly SLA and contract deliverables review. Environment:  Progress platform  Resources: 60 Offshore and onsite

  • PMO

    en Nasoft

    Marzo 2010 - Octubre 2012

    Distrito Federal

    Customer: Banamex • Planning, defining, executing, controlling and completion of specific subprojects ensuring consistency with bank strategy, commitments and goals. • Responsible for supporting scope management and other key activities within project portfolio. • Working closely with other key IT departments such as, Development, Architecture and Quality Assurance, Project Management Office, to support all phases of systems design, development, QA, deployment and transition to operations. Environment:  Project: ECS+ platform.  Resources: 5 onsite.

  • Project Manager

    en ACI Worldwide

    Marzo 2007 - Diciembre 2009

    Distrito Federal

    • Plan, develop and oversee the end-to-end delivery of assigned IT projects within scope, budget, timelines and all other requirements. • Managing technical leaders and functional managers from USA to integrate scope definition, risk management, communication plan and deliverables approval. • Negotiating project and business terms with customer stakeholders, representatives, steering groups and key users as applicable. Environment:  Project: Sí Vale Card.  www.sivale.com.mx/  Project: Liverpool Card.  www.liverpool.com.mx/ayuda/credito.html  Resources: 20 Offshore and onsite.

  • Project Manager Sr.

    en Scitum

    Agosto 2006 - Marzo 2007

    Distrito Federal

    • Administering IT security projects. • Ensuring project schedule is regularly monitored, updated, and distributed to identifying critical path, key project milestones, and internal/external stakeholders' deliverables. • Organize and develop Execution Plan for project to facilitate forecasting, tracking, and reporting of costs as well as estimating cost control and planning/scheduling. Environment:  Project: CFE Security Operation Center.  Resources: 20 onsite.

  • Project Manager

    en Avaya

    Junio 2005 - Agosto 2006

    Distrito Federal

    • Managing convergence projects through its life cycle (Initiating, planning, executing, controlling and closing). • Overseeing project implementation on a daily basis with regard to schedule, budget, and quality. • Developing a project schedule and supporting plan in order to ensure adherence from providers and/or internal resources. • Regular communication to raise product issues to USA HQ. Environment:  AVAYA Infrastructure.  Resources: 10 Offshore and onsite.

  • Project Coordinator

    en Cadbury Schweppes

    Junio 2002 - Diciembre 2004

    Distrito Federal

    • Managing Data Center Infrastructure operations - ITIL. • Coordinating IT projects from execution to close. • Optimizing IT processes due work assessment and documenting IT procedures. • Constant communication to get high level support to USA HQ. Environment:  Data Center responsibility: Mexico, Central America, Caribbean (MECCA).  Resources: 5 onsite.

Educación

  • • Adopting an Agile Approach to Project Management

    en Skillsoft

    2015 - 2015 (1 año)

  • • Managing Projects within Organizations

    en Skillsoft

    2015 - 2015 (1 año)

  • • ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework

    en Skillsoft

    2014 - 2014 (1 año)

  • • Agile Project Management Essentials

    en Skillsoft

    2014 - 2014 (1 año)

  • • PMP Recertification: PMBOK 3rd Ed. Essentials

    en Mokanova Inc. PMI R.E.P.

    2011 - 2011 (1 año)

  • • Best Management Practices

    en Velociteach PMI R.E.P.

    2011 - 2011 (1 año)

  • • Communications Excellence

    en Velociteach PMI R.E.P.

    2011 - 2011 (1 año)

  • • PMP Recertification Exam Update

    en Mokanova Inc. PMI R.E.P.

    2011 - 2011 (1 año)

  • Diplomado Administración de Proyectos

    en ITESM

    2004 - 2004 (1 año) Distrito Federal

  • Ingeniería en Comunicaciones y Electrónica

    en IPN

    1992 - 1997 (5 años) Distrito Federal

Servicios ofrecidos

  • Administración de proyectos TI

    Alineado al PMBOK del PMI

  • Operaciones TI

    Estructurar, coordinar, dirigir y controlar el equipo de TI. Tanto al personal interno como proveedores externos, tratando de mejorar el tiempo de cada uno de los procesos de los distintos proyectos.

  • Delivery TI

    Cumplimiento de niveles de servicio de servicios y proyectos TI.

  • Mejora continua

    Implantar estrategias y planes de mejora continua que promuevan el correcto desempeño del departamento en su totalidad.

  • Dirección de Tecnología

    Asegurar la disponibilidad de los recursos tecnológicos de la empresa.
    Administración de los recursos humanos y tecnológicos del área.
    Propuestas de ahorro o mejora tecnológica.
    Evaluación de proveedores para la adquisición de servicios o recursos tecnológicos.

Idiomas

  • Alemán Elemental

  • Español Nativo

  • Inglés Negociación

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