Experiencia

  • Remote Support Engineer:

    en TI-America

    Julio 2014 - Actualidad

    Puebla

    • Remote Support Engineer for various clients with products Cisco and Fortinet. Telephone attention for Remote configuration, routing protocols, IPSec and SSL VPN, Web filtering, SNMP monitoring, UTM and troubleshooting. Key Accomplishments: - Easily adapted me to the NOC, which has been reflected in customer emails sent to my boss, congratulating the excellent telephone support provided.

Educación

  • Fortinet Certified Network System Administrator – FCNSA v5

    en FORTINET

    2014 - 2014 (1 año) Puebla

  • Cisco Certified Network Associate Routing and Switching - CCNA R&S

    en CISCO

    2013 - 2013 (1 año) Puebla

  • Telecommunications Engineer

    en Unidades Tecnológicas de Santander

    2008 - 2010 (3 años) Santander

  • Bachelor in Electronic

    en Benemérita Universidad Autónoma de Puebla

    2008 - 2010 (3 años) Puebla

Conocimientos y palabras clave

Idiomas

  • Español Nativo

  • Inglés Conversación

Seguidores (1)

Colmenas