Descripción de la oferta
- Sin Experiencia
- Sin estudios
- Salario a negociar
The CRM Manager will be responsible for managing the organisations CRM ensuring the company can make the most out of marketing opportunities it offers.
Duties of a CRM Manager include:
-Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
-Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
-Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
-Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
-Overseeing direct communications with customers through the CRM.
-Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
-Ensuring the database is segmented effectively for targeted marketing activities.
-Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
-Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.
Our ideal background of a CRM Manager:
-Extensive experience of direct and digital marketing ideally.
-Strong background in customer acquisition, re-engagement and retention strategies.
-Degree educated with a minimum of a 2.1 ideally from an IT or related degree.
-A Confident and articulate communicator capable of inspiring strong collaboration in an organisation.
Sobre la empresa
Caterico place Hospitality and Catering specialists into a range of jobs using our recruiting expertise and an in-depth knowledge of the Hospitality jobs market.
We recruit for full and part-time jobs throughout Mexico, placing professionals in the Hospitality industry into every type of position, with a commitment to find the perfect-fit role for each candidate.
Browse here our latest job openings and vacancies, we advertise positions such as administration, all levels of bar staff, catering staff, chefs, hotel staff, event co-ordination, waiting staff and much more.