Descripción de la oferta


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Job Description
Duties and responsibilities: ·      Participate in, support and enhance daily Operations including opening and closing procedures and uphold all Corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company. ·      Create and maintain documentation and perform technical training to assist team members.    ·      To uphold the policies and procedures that enforce the policies of the corporation as it pertains to the management of assets and enforcement of copyright laws. ·      Assist in rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, server inventory and lifecycle support, and special projects. ·      Provide both onsite and remote support for users
Qualifications ·      Degree from technical institute or formal college degree in related field ·      Multi-lingual in English is a must.  Portuguese would be a nice to have.    ·      Net+ / A+ not needed but would be a plus ·      Understanding of various desktop operating systems such as Windows 7/8/10 ·      Understanding of networking concepts and terminology such as TCIP, DHCP, and DNS ·    Experience in the use and support of productivity software such as Microsoft Office, including Excel, Word, Power
Point & Outlook ·      Office 365 experience is a plus ·      Experience with SCCM is a plus ·      Experience with audiovisual equipment as it relates to connecting PCs to projectors. ·      Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting. ·      Must have excellent organization and technical documentation skills. ·      Ability to work calmly under pressure and meet deadlines. ·      Ability to organize projects and tasks according to priorities.

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