Descripción de la oferta

Requisitos

  • Sin Experiencia
  • Sin estudios
  • Salario a negociar
  • Zapopan

Descripción

Responsibilities


IT technical support officer will be mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:


-install and configure computer hardware operating systems and applications


-monitor and maintain computer systems and networks


-talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues


-troubleshoot system and network problems, diagnosing and solving hardware or software faults


-replace parts as required


-provide support, including procedural documentation and relevant reports


-follow diagrams and written instructions to repair a fault or set up a system


-support the roll-out of new applications


-set up new users' accounts and profiles and deal with password issues


-respond within agreed time limits to call-outs


-work continuously on a task until completion (or referral to third parties, if appropriate)


-prioritise and manage many open cases at one time


-rapidly establish a good working relationship with customers and other professionals, such as software developers


-test and evaluate new technology


-conduct electrical safety checks on computer equipment.

  • hardware
  • relationship
  • software

Sobre la empresa

IMPACTJobs offers dedicated talent recruitment services across a range of skills and disciplines to startups, small-and-medium enterprises, public agencies and multinational companies.
We also provide companies with a wide range of HR solutions such as contract staffing, recruitment process outsourcing and outplacement.