Descripción de la oferta

Requisitos

  • Sin Experiencia
  • Sin estudios
  • Salario a negociar
  • Ciudad de México

Descripción

The VP of Retail Operations will institutionalize and scale retail operations across all sales locations.


Responsibilities:

- Motivate and lead a high performance team, providing leadership and management to the service organization and regional operations managers.

- Develop and implement key operational strategies to improve service quality, overall customer experience, financial results, and employee engagement.

- Develop and measure the effectiveness of all operational processes.

- Provide timely, accurate and complete reports on the operating condition of the Retail environment.

- Ensure organizational growth, operating efficiency and customer service excellence.

- Work with the store's management to solve conflicts.


Requirements:

- 6+ years of experience, primarily within a retail, consumer healthcare business or top consulting/banking.

- MBA preferred.

- Proven track record with ability to successfully deliver projects to completion.

- A strong work ethic, natural curiosity and commitment to continuous improvement.

- Demonstrated ability to consistently drive goals and deliver on deadlines under budget.

- A high level of comfort with data analysis and performance metrics.

- Strong time management skills and experience managing numerous projects simultaneously.

- Impeccable and concise communication and presentation skills, both verbal and written.

- Leadership skills and an ability to attract and grow a team of industry experts.

- A positive attitude, solid personal integrity, a sense of humor, and a love for beautiful smiles.

  • customer service
  • retail