Anne 馃悵 Thornley-Brown, MBA

7 years ago 路 3 min. reading time 路 0 路

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Crowdfunding for Philanthropy: Social Media Disappoints....Again

Crowdfunding for Philanthropy: Social Media Disappoints....Again

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Isn't this a gorgeous photo? I took it myself when I accompanied a client down south for their President's Club. It's the type of image that tropical dreams are made of.聽

Unfortunately, although it is beautiful, the story it tells is not a happy one, on a number of levels.聽

The Struggles of Sun Destination Workers

The first reason that it is a sad photo is the聽fact that, while we are all enjoying our hard earned vacations, many sun destinations workers are struggling. They go through long periods of unemployment, earn low wages, work very long hours, and basically live on their tips. So often these tips do not materialize as, with pre-paid, all-inclusive packages, those of us who travel are under the impression that everything is "covered".

I wrote a blog post for The Huffington Post last year to raise awareness of the challenges that so many sun destination workers face, despite their long hours and hard work.聽


The second level reason this photo tells a聽sad story is that, yet again, the promise of social media has not materialized.

The Need

Just before Christmas, Shantel, a young lady that I know in Jamaica approached me as she had been facing some challenges with employment and generating a steady income. She had the opportunity to participate in the 6 Flags Seasonal Employment programme聽and she had been successful in the interview. All she needed was the money for airfare, room, and board. She would receive training, employment experience to improve her resume, and income generated by working at the park.聽

She didn't have the money, her parents are not in a position to help her, and I didn't have as much as she needed.聽

Shantel has an older car that needs some work so she decided to sell it to raise the money. Fortunately, I also know a very hard-working taxi driver in Jamaica who could benefit from a leg up. He works hard, he provides exceptional customer service, and he is highly attentive to safety. He lost his job after the company where he worked as a truck driver for 20 years went out of business. He took the initiative of getting a taxi license but, for reasons described in my Huffington Post article, 聽it's getting harder to earn a living. As long as he drives for someone else, he will continue to struggle as most of what he generates in fares goes to the vehicle owner. That's just the way things work in the tropics.So, I seized the opportunity to help him get a vehicle and Shantel get to the USA.聽


A Promising Start

I started a gofundme聽campaign just before Christmas to help not one but two people.

I have been very active on LinkedIn for about 12 years and Twitter for 8. I have 8,000+ followers on Twitter, a 4,000+ member network on LinkedIn. I thought that crowdfunding would be a breeze. I used the image at the start of this post as well as the one that accompanied the Huffington Post article.聽

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I even plugged into some blogger networks and my posts, status updates, and tweets were shared widely.


The Good News

The good news is that, after 2 exhausting months, we raised enough to send Shantel on the programme.聽The money came from calling and emailing relatives and long-time family friends. At the 11th hour, her mother's boss saved the day by giving her the rest of the money so that she could participate.聽


Social Media Fails to Deliver

Unfortunately, we did not raise enough to cover the purchase of the vehicle. So, at this point, we have not been able to help the driver. Despite the fact that I posted in groups on LinkedIn and Facebook and tweeted like crazy, only 2 members of my social media network came through....2 out of a 12,000+ member network. If I stood at the street corner, put out a tin can, my results would have been better.聽

If every member of my network had given even 50 cents, it would have been no hardship for them. The campaign would have been a success and it would have made a huge difference for two people.


A Wake-up Call

It's just one more social media disappointment and a wake-up call that traditional social media networks just don't deliver results. They are lousy for lead generation and a bust for crowdfunding, even when you're trying to help 2 worthy individuals.

I am new to beBee but already impressed by the engagement and fast organic reach of content. I have never seen anything like it on LinkedIn, Facebook or Twitter. It's a breath of fresh air.

I'd still like to complete the campaign and get the driver on his feet. I am not ready to give up. So, if you can help, remember that even small donations add up quickly if enough people get on board. If you can't donate, I hope you can help me spread the word. Every little bit helps.

Thank you for listening and thanks in advance for helping in any way you can.

  • What are some lessons that others can learn about crowdfunding from my experience?
  • For those of you have completed successful campaigns, what are some of the secrets to success? In other words, what could I have done differently?
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Comments
Update: There is no improvement. Clearly, social media is no longer the appropriate platform for crowdfunding campaigns. As Brian suggested, video is better but to do a really good quality video takes $$. This should be sent out via email to family, friends, and colleagues and there should be a follow-up phone calls. I am surprised that since the Internet has been around for so long the majority of people who have contributed were uncomfortable paying on line. I would nix the crowdfunding site and give people the option to send payment via email transfer or money orders via priority snail mail. I am stunned that this is what we have come to, old school campaigns in this day and age.
Well, I am not into the bikinis but you have a point. There are so many of these campaigns that a very creative approach is needed to stand out and video is much more powerful than photos. This came up so suddenly just before Christmas and I thought a crowdfunding campaign was the way to go. I had no idea that there were so many of these as I have not had any requests. The take-away from this experience for marketing in general is that one has to pull put all of the creative stops and stand out from the crowd. I will keep this in mind next time.
#9
Thank you.
#9
Thank you.

don kerr

7 years ago #8

#6
Will send you the link via pm
#2
Pascal Derrien I had no idea. I hardly see any requests for crowdfunding support. I have seen only 4 in total and read stories about successful campaigns. That's what made me think this might work. I do understand that it's impossible to help everyone. Social media may not be the best way to crowdfund. Perhaps an old-fashioned phone or email campaign is best. That's what brought in almost all of the money.
#1
Don \ud83d\udc1d Kerr Thank you for the feedback. I am not familiar with Kiva. How does it work? I wonder if we can access it for people in Jamaica. W.r.t. social media support it is interesting that most of your social media support came from beBee. So far, this seems to be a far superior network. I am glad I checked it out ....finally....before giving up on social media altogether.
Thank you for all of the comments and please keep them coming. They are appreciated. I am heading out but I will be back later. All I can say is that if after 8 years of active engagement on social media including: - over 8 years of managing what has become a 350,000+ member virtual community on LinkedIn - 5 years of active blogging across a variety of platforms - regular interaction on Twitter with a network of over 8,000 followers and even leading large Twitter chats - meeting quite a number of my connections at trade shows and industry events people do not feel a connection with me, something is wrong.

Phil Friedman

7 years ago #4

Anne, you may not like to hear this, but I suspect that most support of this kind comes from people who feel a connection to you, not to your cause. As Pascal points out, there has been a huge proliferation of such campaigns, including many that border on being frivolous (e.g. Help me realize my life long dream of going on a photo safari to Africa, etc,) I see many, many people in difficult circumstances everyday. And when I can I try to help. But how does one judge that your request is more worthy than others one comes into contact with daily?

Lisa Gallagher

7 years ago #3

#1
Well said Don \ud83d\udc1d Kerr, Don was very successful, ran a great campaign for a great cause, he wrote a book for male care givers based on his experience, caring for his precious wife who had cancer. Its people like Don who understand how these things work. Keep reaching out, post a buzz with the link and if it seems worthwhile, people are likely to help as they can. Best of luck and welcome to beBee!

Pascal Derrien

7 years ago #2

I think the main problem is the proliferation of requests, I am indirectly involved in social enteprise and linked to a fundation and I am targeted daily by 2 or 3 random or tailored requests to a point that I dont even reads them anymore...... I think there is a fatigue out there and I am not sure it is because of the medium?

don kerr

7 years ago #1

Anne Thornley-Brown interesting and in general I agree. My experience last fall with Kickstarter saw me gain both financial and sharing support from several Bees. From FB I also gained significant support. On LinkedIn? Zip on the financial front and the only sharing was from Bees who also frequent LI. My suspicion is that beBee fosters more genuine relationships based upon our ability to share our life stories should we choose and feel comfortable doing so. Have you considered micro-financing via KIVA for the driver?

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