Ben Pinto en Directors and Executives, Customer service Source Direct Technician for ThermoSpas • Jacuzzi 18/10/2016 · 1 min de lectura · +500

"SERVICE ■ CUSTOMER ■ Get It To-Get-Her" Ben Pinto

"SERVICE ■ CUSTOMER ■ Get It To-Get-Her" Ben Pinto

Nordstrom rule #1 'Use good judgment in all situations.'

Nordstrom rule #2 'There are no other rules.'


Every employee at Disney is a 'Cast Member.'



There are two VICES in the company.

1) the customer serVICE department

2) the VICE President

Ask #2 to close #1 and promote every employee to 'customer representative.' - Ben Pinto on beBee