Conrad Rockenhaus in Leadership, Business Systems Architect Sep 23, 2019 · 1 min read · +100

Why Employees Are As Important As Customers To Growing Your Business

 Why Employees Are As Important As Customers To Growing Your Business

Long gone are the days where the only thing that mattered was maximizing profits and minimizing costs. Now, in addition to being profitable, how employees are treated by management is also a top priority. When it comes to calculating return on investment, employees are as important as the customers. Without customers, you'd never make a profit and without employees, your business couldn't run effectively. When it comes down to it, employees are an integral part of any successful business. Why are employees just as important as customers when it comes to growing and sustaining your business? 

Employees Can Leave A Lasting Impression On Consumers

As strange as it sounds, employees are what actually makes or breaks the relationship between them and the business. If an employee is unhappy in their position, it can have a negative impact on a customer’s view of the company. It’s every business owner’s duty to keep their employees happy. Often, there is a saying that is representative of how important employees are “your employees are the face of your business.” 

Employees Are What Brings In Revenue

Although this seems obvious, company culture is what makes the cash register ring. For starters, employees are not robotic. They have thoughts, feelings, and needs, which need to be met. Treating them as a machine is what’s going to cause them to be disgruntled and eventually leave the company. As a result, this can lead to a significant decrease in revenue, which isn’t good for any business.

Employees Are What Makes Or Breaks A Business

Many business owners underestimate their employees and see them as expendable. However, the reality is that employees are what ultimately makes or breaks a business. Hence why they are the most important aspect of a business.

Although employees are why businesses thrive, it all depends on how hard they work and their dedication to the company as a whole. Unhappy employees only show up for a paycheck.

Business owners that don’t properly invest in their employees shouldn't be surprised at their shortcomings. Treating employees as if they're nothing more than objects isn't going to benefit a business, no matter what kind it is. Respect, compassion and even empathy go a long way to boost morale and productivity. Make sure to give the employees the proper respect they deserve because they are the ones that work the hardest.  

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Mark Hozza Sep 24, 2019 · #1

Thanks for sharing!

+1 +1