Dinesh Bansode in Healthcare, Public Health, Healthy Living Nov 7, 2019 · 1 min read · +600

Healthcare Chatbots: The Right Way to Deliver Personalized Patient Care

Healthcare Chatbots: The Right Way to Deliver Personalized Patient Care

Chatbot is a computer program designed to stimulate conversation of human beings through text or voice interactions. Healthcare Chatbots are programs that assist patients with queries. This decreases the burden on the clinical staff. Automation of various workflow processes in the healthcare sector is likely to propel the demand for these virtual assistants. The Chatbots ecosystem has numerous cross-linking features, for performance enhancement in different applications.

A Chatbot app provides patients with a great user experience without having to download or install it. All they have to do is chat with the bot to get relevant answers to their questions. However, healthcare bot development is not an easy task as your development partners need to know how the healthcare system works. Remember, it is important to choose and integrate your bot on the right channel and develop a user-friendly interaction interface for effective communication.

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Healthcare Chatbots: The Right Way to Deliver Personalized Patient Care

Prominent Key Players Operating in this Study:

- Your.MD

- HealthTap Inc.

- Sensely

- Buoy Health Inc.

- Infermedica

- Babylon

- Baidu

- Ada Health GmbH

- Woebot Labs Inc.


The healthcare Chatbots market is anticipated to grow in the forecast period owing to driving factors such as increasing internet connectivity and smart device adoption, company initiatives to boost the use of healthcare Chatbots, and need for virtual health assistance. The market is likely to showcase opportunities for the social media platform-oriented Chatbots and cloud-based models.

North America is expected to contribute to the largest share in the healthcare Chatbots market in the forecast period owing to the rising number of therapy Chatbots, increasing adoption of smart devices, and growth in venture capital investments to develop advanced Chatbots. Asia Pacific is expected to be the fastest growing region due to growing awareness and increasing number of healthcare infrastructure.

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Finally, this report analyzes factors affecting healthcare Chatbots market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the healthcare Chatbots market in these regions.