Falling in love with Amanda Palmer a little ...
I watch TED talks regularly; I find them inspirational, thought provoking and they introduce me to people that I most likely will never meet but who say things worth listening to - I highly recommend it!
It was TED who introduced me to Amanda Palmer.
Let me back up a moment and say that way back when, like all of us, I had to make a decision as to what I would do "when I grew up". I had to decide if I wanted to travel the road of an artist or go into the sciences... ultimately I took the science route as I figured there was enough "angry young man art" already without me adding to the collection. The sciences have served me well, but I do have a great affinity for the arts in all shapes and sizes. The arts makes me whole.
Amanda Palmer is a musician (as well as a poet I suspect), so right away I have a soft spot for her... she is also tall, attractive, well spoken, daring, and original. The foundations for a crush are set, but after watching her TED talk a couple more times, checking out her web site and watching some of her music videos, it became official... I've fallen in love a little. (I've attached her TED talk so you can check it out and see for yourself.)
I would like to think I do not slide into "groupie status" easily, so my "science/ business hybrid" side kicked in and I needed to discover what is really at the core of this newly minted crush. I actually do like Amanda's cabaret punk, but it turns out my crush has nothing to do with the artist per se, but actually the business woman... it's not even an aspect of any formal business perspective but more simply who she is.
I've fallen in love with Amanda a little because she is uber-customer connected and different!Amanda has redefined "customer oriented" for me; in fact, I'm now throwing out the term as a part of my lexicon and using "Customer Connected". I look at my business career, as well as other businesses that believe they are guided by being customer oriented, but I dare say they are probably not... at most "transactionally efficient", and this is by no means customer connected. I dare you to look at your customer through Amanda's eyes. Look hard at what you see and decide if you are really connected. And one more thing, I get that having a bunch of drunken Germans draw on you may be hard to scale but the spirit of it most definitely isn't!
"Different" is that Change Agent people whisper about, and that is what Amanda Palmer is.
There you have it, someone who truly connects with the customer, as well as who can see past the current situation to change the game.How can a person not fall in love a little?
PS: Amanda, if you ever read this know there is a couch at my place with your name on it. Bring Neil too, as I like the way he writes.