MTN CIO shares lessons from a digital transformation journey


MTN CIO shares lessons from a digital transformation journey

MTN Zambia CIO Lanre Lamina talks about the telecommunications provider’s progress on its project Oxygen and shares leadership insights from two decades of IT management experience.

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MTN Zambia recently embarked on a major digital transformation project aimed at remaking the company into what company CIO Lanre Lamina calls a “fully digital operator” over the next four years. In this Q&A, Lamina talks about the telecommunications provider’s progress on its digital journey and shares leadership insights from two decades of IT management experience spanning software development, infrastructure and business systems.

MTN Zambia is part of the MTN Group, a telecoms company operating in 22 countries in Africa, Asia and the Middle East. For the enterprise, it offers services including managed networks, unified communications, security as a service, and software as a service.

Lamina has played leading roles in a number of transformation initiatives in information management, application and platform consolidation, and route-to-market strategies.

Edited excerpts from the CIO Africa Q&A with MTN Zambia CIO Lanre Lamina:

What is the most demanding initiative for which you’ve been responsible?

The IT transformation project in 2018 which incidentally was my first project upon taking up my current role. The project involved migration of key IT platforms running on the Shared Services hub in Uganda and localizing them in Zambia, establishing a new IT organization and recruiting staff for 80 percent of the IT resources, establishing new IT Governance framework and business and supplier SLAs. All these were delivered within six months and we achieved significant cost savings.

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