Role of Communication in Workplace Management
One of the challenges that today’s employers are facing is low employee engagement – according to this Gallup study, only 13% of the workforce is engaged. But as you know from my earlier posts: happy employees are more engaged, satisfied and productive comparing to their counterparts. So employers must know what are the things that help to create workplace happiness in their organizations. Therefore the topics like communication and collaboration are becoming more and more important in workplaces. It has been found that workplace communication has different advantages starting from higher workers productivity, higher job satisfaction and lower absenteeism and turnover rates.
But there are other benefits as well. According to this Gallup study, communication is often the basis of any healthy relationship, including the one between employees and their manager. Gallup has found that consistent communication — whether it occurs in person, over the phone or electronically — is connected to higher engagement. For example, employees whose managers hold regular meetings with them are almost three times as likely to be engaged as employees whose managers do not hold regular meetings with them. Gallup also found that engagement is highest among employees who have some form (face to face, phone or digital) of daily communication with their managers. Managers who use a combination of face-to-face, phone, and electronic communication are the most successful in engaging employees.
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Want to learn more? Check out the rest of the post from my blog Workplace Happiness: https://workplace-happiness.com/2018/01/01/role-of-communication-in-workplace-happiness/