Why Should You Care For Field Service Management Mobile App?

Field Service Management is a category of software or apps which let companies manage off-site jobs efficiently. Using the software/apps, companies can supervise different field operations. Such operations include vehicle tracking, inventory management, employee management.

Any company can face the following problems:

• The documentation handled in Excel or on paper, do not provide adequate data for analysis.
• Overlaps in work scheduling process which leads to the mismatch of jobs.
• Uncontrolled fuel consumption due to the mistake of tracking or route optimization.
• Delays in the invoice.
• Risks of losing the customer database.

The FSM is also useful in growing the business of many app development companies. As a mobile app development company, you can build FSM apps and grow your business by selling them to the industries.

Let's discuss why the Field Service Management app is a great tool to boost the business of industries.

Advantages of using Field Service Management app

Improved productivity

The Field Service Management apps boost the yield of an organization. With the help of these apps, you can access the planned meetings quickly and easily. Besides this, these apps also help you track stuff in a better way. You can add photos and documents to the customer accounts. Also, these apps help you track the time on the job.

Hence, the Field Service Management apps provide you with extra control over the management. Plus, you can customize these apps to reject the additional calls between office staff and field officials. This saves the valuable time of the organization.

Moreover, the site techs can easily create email, invoices, in the app before leaving the job site.

Easy operations

The Field Service Management apps help in setting a healthy communication between the office staff and field techs. The apps can capture all the data at the job site. This data is then sent to the office staff in real time and reduces the risk of the false invoice and false billing.

Also, the office staff is also able to know the status of the job at the site. This lets office staff updated about the site work and also helps in scheduling an urgent job for the site techs. Moreover, if there is any change in the site work, the technicians can promptly update their new schedule on the app.

Customer Experience

The Field Service Management apps also help in boosting the customer experience. With the help of the apps, companies can update the customer about the site job. Besides this, the customer will get the invoice information in real time.

Also, the customer can update the company in case of any change in meeting and service visits.

Data Accuracy

The traditional paperwork may involve the risk of data loss. Also, you need more space to manage more files in your company. The mobile apps will help your company go paperless. Hence, this will increase the efficiency and save time in managing the files.

This technology will also help in capturing the customer signatures for a particular project.

Cost reduction

The Field Service Management Mobile apps help a company control the fuel consumption. Using these apps, a company can optimize the routes more efficiently. This in turns lowers the additional wastage of fuel. Hence, it helps to save the money.

It also helps in controlling the air pollution. The control in the fuel usage will lead to the control of automobile exhausts.

Managing the clients' database

Using the Field Service Management Mobile apps, you can manage the clients' database in a better way. You can keep all the order history of a particular client and technical data in one place. The biggest advantage of this system is an employee of the company can track the clients' data from any place.

Keep a track on your business.

The Field Service Management system helps you increase the productivity of your business. By using the FSM apps, you can manage the following data effectively:

• The number of jobs scheduled and completed in a day.
• Which job is assigned to which employee?
• Time spent on a particular job.
• The time is taken for traveling.
• Invoice data, and more.

Industries that use Field Service Management apps/software

Many companies have chosen the FSM system. Some of the examples are given below:

• Oil & Gas Industry: Engineers can quickly detect the leakages.
• Telecom & Cable Industry: FSM system helps engineers in the installation of phone lines.
• Healthcare Industry: Doctors can easily track the patients' location.
• Mining Industry: Techs can find the exact location easily.
• Real Estate Industry: FSM provides better landscaping, home, and office management.

Why should you opt for FSM Mobile App?

• Internet of Things Solutions

Today, most of the app developers are working on the IoT technology. It is the technology that connects various devices to one another via the internet. It lets the connected devices share data. Due to the progress in IoT, there is a vast scope of the Field Service Management apps.

• Customer Relations

The FSM apps help in building the strong customer relations. Firms can efficiently manage the customers. Also, the FSM makes the billing process easy and accurate.

• Stay updated

All the office staff will remain updated about the site work.

• Availability of the information on the go

The FSM system provides data on the go. There is the loss of both time and money in case any employee forget to take essential documents on the site. FSM is the solution to such issues. The site engineers can take all the necessary data from the database. This is helpful in case of sites at a distant location, say abroad.

Some examples of the Field Service Management apps

• Jobber

Jobber is an FSM app designed to run a business in a better way. With the help of Jobber, you can stay in touch with your staff. You can assign them jobs and track their location and work progress.

• ServiceTitan

ServiceTitan is another FSM app that offers real-time business tracking facility.

• Send A Job

Using Send A Job app, you can plan and track the work quickly. It lets you perform the following tasks:

• Create invoices
• Client signatures
• Update tech locations
• Get job notifications.

• Fieldmotion

FieldMotion is a cloud-based FSM app. It lets employees capture the data in real time. Also, it also offers accountability and time management monitoring.

In a nutshell

Benefits for business

• Perfect time tracking tool
• Enhanced GPS facility
• Faster invoice system
• Accurate billing system

Benefits for users

• Better communication
• Easy to use
• Increased productivity

Conclusion

The FSM app is one of the great tools to improve the productivity of industry. The wireless technologies like IoT will make such apps more popular in upcoming days. Hence, in future, it is possible that the Field Service Mobile Apps will bring a revolution in the mobile app development industry.