Jacob Molz en Security Operations, Proactive Operations, Incident Management Director, Marketing & Sales Operations • 24/7 Software 22/9/2016 · 4 min de lectura · ~100

Mall Attacker Demonstrates Need for Proactive Operations

Mall Attacker Demonstrates Need for Proactive Operations

Jason rattles the rear entrance door.

“It’s locked,” he says through the radio.

“10-4,” you respond. “You’re OK to head out,” you tell Jason.

It’s a slow Saturday night. Usually, the last rush comes in around 6 PM, but you’ve already passed that point.

Jason throws his equipment in his locker, puts his radio on the charger, and says his final farewell as he leaves for the evening.

Now, it’s only you and three other security guards to cover the mall.

You’re the security manager on duty tonight, which means the two other guards automatically get the short straws. They’re stuck walking the mall until close.

You always choose camera duty. It’s your favorite part of the job because it gives you a bird’s-eye view of what’s happening.

But, tonight takes a turn for the worse.

You catch a quick glimpse of a knife-wielding man on one of the cameras near the Macy’s entrance.

“Oh, no,” you scream.

He’s approaching people, and from what you can see he has stabbed a few.

One person.

Now, another person is in