DOES A COMPANY NEED TO HAVE A CRM SOFTWARE?
Efficiently dealing with the customers and providing them what they actually need improves customer relationship and increases customer loyalty. This keeps the customers retained resulting in enhanced net growth of the brand name and business. Customer Relationship Management in many companies nowadays is handled through CRM Software which not only provides comprehensive support to the management but also has a full hold in each and every detail of customer. But the question is, “Is there a need of using a CRM?”
The answer is definitely yes. CRM solutions enable companies to have a grasp on the whole cycle of welcoming customers into making them clients.
CRM solutions are provided by many companies but the one which has all modules able to be customized according to the clients need is WebDesk CRM software, yield by ICT Information System LLC. This software is prominent all over Dubai and is used by many companies all over the world. Its attractive features include
- Online and Offline availability
- Campaign Management
- Contact Management
- Sales Team and Customer Opportunity Management
- Sales Force Automation
- Lead Management
- Account Management
- Target Setting
- Case Management
- Customer Satisfaction
- Activity Management
- Calendar, Calls and Emails Management
- Task and Notes Management
- Document Collaboration
- Meetings/ Schedule
Therefore, WebDesk CRM is the most reliable and prime product of ICT Information System LLC which can be delivered worldwide.