jean Bosco Rwagaju in Avocats, Directors and Executives, Human Resources Professionals Corporate Counsel and Partner Sep 20, 2016 · 1 min read · +500

Top 6 Qualities of Great Managers

Good Top Managers are hard enough to find, and Great Managers are so rarer.  Not surprisingly, Great Managers require a lot more than the ability to manage. The rewards for having Great Managers are not only in productivity gains, but also the ability to implement a demanding vision, resolving conflicts while managing people.

Here are the top 6 qualities of Great Managers:

1. Listening actively is the first quality of Great Managers.

Great Managers clear their mind of any preconceived ideas and pay attention to what is being said beneath the words. They focus on the message behind the words, rather than the words themselves.  They consider both what the speaker is thinking and what the speaker is feeling.  They give importance to people because all people have meaning and tend to hear what is not said.

2. Great Managers have high levels of effective communication.

90% of our time spent in doing communication. Great Managers give timely the right levels of information in the right place and leave unsaid the wrong thing at the tempting moment. They allow the speaker to communicate without any interruption, until the speaker concludes. They ask questions if they feel that they need more information and allow the speaker to further clarify explanation. They provide feedback with honesty, and with respect for the speaker.

3. Persuasion is an essential trait of high performing Great Managers.

Great Managers seem open themselves to conviction in order to convince others. They persuade by the right word rather than by the right argument. They must appeal to interest rather than to intellect. Their sound is so powerful.

4. Negotiation is the most quality of Great Managers.

Great managers observe everything. They know what they want, go after it, and respect the other person in the process. They do not take anything personally. They leave personalities out of negotiation in order to seize opportunities more objectively. They strip it of the emotion and deal with facts. They disagree without being disagreeable, and they are not too tough in the negotiations.

5. Discretion is a vital quality of Great Managers.

Many employers hire individuals who possess the ability to be tactful in work situations. This quality is important because a lack of discretion could lead to problems either external or internal to the organization. Discretion in the workplace is often associated with professionalism, respect and trust. Great Managers have the ability to be discreet about work related information, demonstrate respect for others, and finally remain discreet about customer information, colleagues, and company trade secrets.

6. Great Managers are continuous Learners and have cross functional knowledge.

Great managers read more in order to learn more. They try to read every morning a chapter about anything. They listen to education audio program, driving from place to place. They self-educate in order to broaden their skills.  They often invest 3% or more of their income back into themselves. For every $1 they spend, they are going to earn $50 more over the course of their career or over the course of the next year.

Top 6 Qualities of Great Managers
Jean is a Corporate Lawyer & Consultant. He is fluent in English & French, with a Master's degree in Labour Law and HRM and a PMP Certificate. He has provided advisory services to corporate clients for the past 10 years preparation of contracts, negotiations, HR audit &, legal strategy &business strategy, complex litigation matters, sustainable development and global trade.

Mohammed A. Jawad Sep 20, 2016 · #1

Great post. Thanks for sharing. Besides convincing others to get things and tasks done, I presume that managers must possess 'tactical command' which is essential component to have a congenial, hassle-free and active work atmosphere.