ISO 9001:2015 Seção 8 - Planejamento e Controle Operacionais
ISO 9001: 2015 guides that the organization to perform and implement a plan for Operational Control Methodology, where the evaluation will be requested According to Sections 8 and 9 of the standard.
For this service, the organization needs to identify the processes and define inputs and outputs . There are several quality tools to support this activity , but a Method Used Called " Turtle " or " Turtle Diagram " can assist in understanding the Company's Strategic Vision , Process and your Interaction and Indicators for Performance , guide and map the Critical Processes .
The correct application can even identify Reducing losses and waste .