All You Need to Know for Developing an On-Demand Delivery App

Though the on-demand delivery app model is new in the market, no industry is being left untouched by it. Started for taxi services by Uber, it has spread almost globally from food delivery, grocery, corporate events, to healthcare. This leaves no reason to wonder why entrepreneurs and all sort of businesses are looking forward to developing on-demand apps for business success. There is a need to unbundle the existing apps to get the maximum from them. One way of doing this is by adding the on-demand delivery feature. Thus, in a mobile app development company, the demand for on-demand app developers, who can develop unbundled apps for the users, is on the rise.

Before discussing the tips for developing on-demand delivery apps, you need to understand the on-demand delivery market in detail.

All You Need to Know for Developing an On-Demand Delivery App

Some common features of on-demand delivery markets

The on-demand delivery market has proved to be beneficial for most business areas due to certain features they have in common. These features make this market clear and reliable due to which it has many admirers globally. The most important of these are:

  • Delivery of the product is done as quickly as possible.
  • Payment process is fast and secure
  • Price of product is lower than that of the competitors in the traditional delivery field
  • Many contractors are ready to sell their products and services within a single marketplace
  • Mobile UX is considered a significant aspect
  • Any user may rate any contractor

Different types of on-demand delivery apps

The on-demand market needs different types of apps based on the demand and supply market ergonomics. The major ones being:

  • Person to person (P2P): Apps such as Uber, Postmate, EpicDelivery, Airbnb, in which an individual demands a service or product from another individual who is using the same app platform published by an enterprise.
  • Enterprise to a person (E2P): McDonald’s delivers to anybody who downloads McDelivery app published by McDonald’s Corporation or one of the global partners may be used by anyone to order Mc Burgers and fries. This is an example of E2P on-demand app that needs to be downloaded by the user to order products or seek services.
  • Enterprise to enterprise (E2E): Walmart uses a set of mobile app solutions throughout its supply chain platform. This is an example of E2E on-demand app and shows how an enterprise is dependent on a number of smaller enterprises for running its business operations. These smaller enterprises may include suppliers, service providers, maintenance providers, etc.

Getting started with on-demand app development

Before starting off with your on-demand delivery app, you need to keep certain things in mind. These include:

Choosing your target audience: Your app should be user-friendly so that there is no need for training for adopting it. For targeting individuals or businesses, the app’s UI/UX needs to be developed accordingly.

Partnering local stores and businesses: Today’s customers are very time conscious. So, you need to partner with local stores and businesses to display products in your mobile app. A partnership is needed with providers and receivers in case of a B2B app and with providers in case of a P2P app. It is also a good idea to give the users the option of writing down their desired product which may not be available on a display. You can then use your resources to fetch that product or decline the order if it’s not available.

Choose the type of association with courier services or providers: You need to decide if you want to opt for courier services or providers on payroll or contract with freelancers. This decision is based on the location and size of the market. However, for start-ups working with freelancers is cheaper. Full-time courier services may be opted for when the business reaches a certain stable level of orders.

Select the right set of features for on-demand delivery apps: Both customer and courier convenience need to be kept in mind while developing on-demand delivery apps.

For the customer convenience:

  • Allow users to create an account through social networks
  • Support multiple cards and auto-payment system to allow quick payment
  • Order details should contain information and image of the ordered product or service
  • Selecting the pick-up and drop-off location by typing your address
  • Delivery price should be shown as soon as a pick-up & drop-off location is selected
  • Tracking may be done to follow the package
  • History of orders is useful for those people who prefer ordering the same type of products
  • Reviews and ratings can act as important guides for new customers

For the courier convenience:

  • The account of the courier needs to be approved by the administrator or the company
  • Information about new order booking and making decision to approve or disapprove it based on information given such as the pick-up and drop-off address
  • Order status based on customer activities such as cancelling, acceptance, pick up, delivery
  • Booking history to see the history of completed deliveries and rejected bookings

Plan your budget accordingly:

Developing an on-demand delivery app from scratch is a costly affair. However, experienced app developers know how to use handy app solutions available for most app categories in the form of white label apps. Such apps reduce development costs and marketing time.


In the present market scenario, businesses have reached the customer’s door, and there is now a race to see who reaches first. Customers are already looking out to purchase a product while you are thinking of it. Thus, smooth payment and fast delivery are all that they are looking for, and your team of developers can help you in a great way in achieving this.