Kevin Pashuk en Directors and Executives, IT - Information Technology, beBee in English Chief Information Officer - Appleby College/ beBee Brand Ambassador • Appleby College and beBee 17/11/2016 · 2 min de lectura · 2,2K

The 'Right' Thing

The 'Right' Thing

1967 was an exciting time for Canada

We were celebrating our 100th birthday, which for many countries, wasn’t that old, but for us it was monumental.

Everybody got in on the party.

Bobby Gimby’s song ‘Canada’ turned into the most insidious earworm in Canadian history. (For those of you Canadians alive with any kind of cognitive memory in 1967, here is the song in all its glory).

The 'Right' Thing

The bright minds of the day were even able to arrange to host the World’s Fair – Expo 67 in Montreal that year.

The whole point of a World’s Fair, aside from the party, is to showcase the wonder of the world, and to look forward to the future.

The centerpiece of Expo 67 was a geodesic dome, called the biosphere.

The 'Right' Thing

Aside from being the result of some very confusing mathematics, it represented a different way to look at architecture.

The geodesic dome was the brainchild of an architect named R. Buckminster Fuller, or ‘Bucky’ for short.

The 'Right' Thing

In my young mind (I was just a whelp then), the dome was one of the coolest things I had ever seen.

I decided that Bucky was brilliant.

Skip along a few years.

I was a bit more than a whelp. I was a wet behind the ears kid working in an engineering office, getting frustrated that while we were designing things and systems to keep people safe, people were bypassing our systems.

It was frustrating.

People weren’t stupid. We weren’t stupid.

But for some reason, they weren’t doing it the ‘right’ way.

They were doing the ‘wrong’ things.

They weren’t benefiting from our brilliance. (Okay, I was a bit cocky too.)

So we continued to get frustrated.


One day, I came across a quote attributed to someone named R. Buckminster Fuller.

Perhaps it was because the quote came from a hero that I paid attention, but the more I thought about it, the more brilliance I saw in that quote.

The few words in that had the power to change my perspective, as well as influence practically every design decision I’ve made since then.

They have influenced how I approach leadership.

They come to mind every time people bypass the ‘system’.


Bucky, in all his brilliance said:

“Don’t expect people to do the ‘right’ thing...
What YOU have to do, is make the ‘right’ thing the easiest thing to do.”

Of course... People, like water will take the path of least resistance.

If you design systems that re too complex, they will find a way to creatively bypass them, or not use them at all.

If you create rules that are onerous or (let's face it) stupid, then don't be surprised if people don't obey them.

Find a way to make the 'right' thing, the easiest thing to do.

For me, it also showed the phenomenal power of well-chosen words to influence people.

Think about that the next time you want to influence others to do the ‘right’ thing.

Make it easy.


Image Credits: 

Portrait  By en:User:Edgy01 (Dan Lindsay) - Own work, CC BY 3.0,

Biosphere – Expo 67 By Cédric THÉVENET, CC BY-SA 3.0,

About the Author:

The 'Right' ThingI’m the Chief Information Officer for Appleby College, in Oakville, Ontario Canada, where my team is transforming the delivery of education through innovative application of technology.

I'm convinced that IT leadership needs to dramatically change how IT is delivered rather than being relegated to a costly overhead department.

In addition to transforming IT in my role as CIO, I look for every opportunity to talk about this... writing, speaking and now blogging on BeBee ( , LinkedIn, ITWorld Canada, or at

I also shoot things... with my camera. Check out my photostream at 

Kevin Pashuk 21/11/2016 · #21

#17 I think Bucky would have made an exceptional Beezer Jim, when you look at his life story.

Kevin Pashuk 21/11/2016 · #20

#16 Okay Ken... I'm still chuckling. Didn't see that one coming.

Kevin Pashuk 21/11/2016 · #19

#15 I'm guessing that your daughter went to ski on the left coast... in the Rocky mountains. They have a way of getting into your very soul.

Thanks for contributing another Canadian to the collection on Canucks... It's a land where most of us are from somewhere, which gives us a unique blend of cultures.

Kevin Pashuk 21/11/2016 · #18

#14 Thanks Franci. It's important to remember that all generalizations are dangerous (including the one I just made). The little maxim of Bucky's pertains in a general sense, not necessarily for those insidious outliers that don't want to play by anybody's rules.

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Jim Murray 20/11/2016 · #17

Hmmm. There's some wisdom there for sure.

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Ken Boddie 20/11/2016 · #16

Great concept, Kev, making it easy to do the right thing. I must admit to also having misunderstood why people don't wish to take me up on my brilliant attempts to have them do the right thing. I guess you can lead a horse to water but you can't make it drink, unless you provide a coke vending machine or an espresso machine. Reminds me of the joke about the camel filling up with water at the oasis. A traveller watched keenly as a camel herder took two bricks and brought them together sharply with the camel's testicles in between, resulting, of course, in a large in-rush of water and a full hump. The traveller asked, "Doesn't that hurt?" to which the reply came, "Not if you keep your thumbs out of the way!" 😂

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Paul Walters 20/11/2016 · #15

@Kevin Pashuk I have a bit of an issue with you Canadians 'doing the right thing" You see my daughter visited there eight years ago to ski for a season and you promptly , 'stole' her heart away!!! A 2 month trip turned into eight years resulting in permanent residence and next year citizenship . However this has made us visit Canada on a regular basis and as a rookie you nearly stole my heart as well. Canada seems to go from strength to strength . Fabulous people and a current government that is becoming the envy of the world. So I guess I have to forgive you for stealing her but please, do the right thing and look after her!!!

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Franci🐝Eugenia Hoffman 20/11/2016 · #14

I agree, @Kevin Pashuk "Find a way to make the 'right' thing, the easiest thing to do." Now, if we could make the "wrong" thing, the hardest to do. It seems some people go out of their way to circumvent the system, whether intentionally evil or otherwise.

With that said, some ingenious ideas have come from those that like to buck the system.

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