Ever imagined how much effort do athletes put in their daily life just to make sure that they cross the set benchmark on their D-day? It is called PRACTICE; which you are familiar with this word since your childhood but somewhere down the line you stopped doing it. Practice helps you to achieve the unreachable!
Engaging with clients and keep them happy is an art. But, it is not an inborn talent. Anyone can do it; provided, if they practice it continuously. Apart from just talking to them, you can do other things like... from finding the intricacies of any problem they were facing about your product to finding their wish and fulfilling it by innovating new products. All these activities further your business and promote your brand.
Where there is a will, there is a way! Channelize your energies and exercise your strengths to better your business and to delight your customers with your products and services. And practice, practice, practice... what you believe in and drives your success to the hilt.