Paul "Pablo" Croubalian

7 years ago · 4 min. reading time · 0 ·

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Fun and Games in Start-Up Land: Growth-Hacking & Silly Rules

Fun and Games in Start-Up Land: Growth-Hacking & Silly Rules

. Funand Games in
eStartUp Land:

Last week we got intermittent server errors. Some users couldn't get on. Then they could. Then they couldn't again. I assumed the problem lay in my server. 

Until we finish it, the web-app-with-no-name lives on a server that also does a bunch of other stuff. 

Right now, it's a kid at Mom & Dad's place. It will get its own place soon.

Yes, I assumed the problem was with my server. 

You know what they say about assuming things.

The problem was actually on Twitter's side. They put a bulletin out at the end of last week that explained it. 

We have to check that we didn't screw anything up trying to fix a problem that didn't exist. 

Note: Actually, someone, and it may have been me, cut the multi-account management feature. Switching to another account no longer sticks.

Fun.

While that's being fixed, and while the new scripts for handling supportive retweeting are in development, I turned my head to growth hacking.

That seems to be where everyone gets excited. 

That's also where things get -- well -- weird for lack of a better term.

Everybody wants to build a big following. Bigger is better, right? Not necessarily, although, all else being equal, bigger really is better. 

Yes, I'm still talking about Twitter followings. 

Get your mind out of the gutter.

It isn't enough to build a big following. Anyone with even a teeny bit of business sense recognizes that. 

The problem lies in the "all else being equal," part

When I first wrote my Twitter Bad-Ass series, I wrote about the various packages available to grow your following. 

Some people took exception. Some questioned the validity of the concept. These weren't boneheads arguing for the sake of argument. We're talking people like Jeffrey Summers, Jim Murray, Robert Bacal, and Trent Selbrede.

Nope, none of these guys can be called, "boneheaded."

My argument back then was that this was the way it is done. There is no other way. You can't target your following, so just build it big. Prune it as needed. 

Some of the followers you get will be your target. 

It's a luck-of-the-draw thing.

It sounded hollow even to me. I dug deeper. The "way everybody does it" was the only way available. 

Was it the best way?

The way everybody does it

I won't mention any packages by name. They all work the same way.

  • Pick an influential account in your field of interest. Follow them.
  • Follow everyone who follows the influential account. If you choose @MarketingProfs, Ann Handley's account, then those people "obviously" have an interest in Content Marketing. ( I blush as I write this)
  • Follow-back anyone who follows you.
  • After a "reasonable" amount of time, unfollow anyone who doesn't follow you back.

Simple, right? 

Let's look at the steps one at a time.

Follow an influential account

I'm okay with that. Problem: I have yet to see any account that is influential enough for my purposes. I would change it to Follow 3 to 7 influential accounts. 

You'll see why in a minute.

Follow Everyone who follows (insert influential account here)

Why? What does that do? Anyone can follow anyone on Twitter. There is very little correlation between the account being followed and the degree of interest in the account's purported subject matter.

Start from a position of bull poop and you end in a position of bull poop.

Follow-back anyone who follows you

Again, why, and, for the same reason. Anyone can follow anyone. Yes, there are people who follow you that you should follow back. There are many you shouldn't. 

The fact that they follow you is not enough!

Following back just because they follow you doesn't even enter into the equation as far as I'm concerned. Thanks go to Robert Bacal, for convincing me of that.

Unfollow after a reasonable time

Okay, but what does "reasonable" mean? Is a day reasonable? Two? A week maybe?

Some pundits say to unfollow after a day. They claim that if a user is not active daily, they don't "deserve" to be followed.

What about weekends?

I have a very busy, very active Twitter account. I support my followers with retweets and mentions. 

I don't go on every day, seven days a week. Do you want to unfollow me because of that? 

Go ahead. It's your loss. 

I'd say every 3 days is plenty. Call it twice a week if you like.

The problem with this method

In a nutshell, it doesn't do what we need it to do. 

We don't just want to build a bigger following. We want to build a bigger, more targeted, more active, more engaged following.

I have about 15,000 followers. They tweet, retweet and mention about as much as many 30,000 person followings.

Following/Unfollowing blindly just doesn't do that. The "normal" method's big advantage (only advantage?) is that it's easier to program. 

Ease of programming should not be the deciding factor for any method of doing anything.

A better way and why we need several influential accounts

I promised to explain why I need more than one influential account. I need more because I don't just follow their followers. In fact, I don't do anything at all with their followers, at least not directly.

I monitor the influential accounts.

  • Who do they mention?
  • Who do they retweet?
  • Who mentions them?
  • Who retweets them?

Those are the active, engaged accounts I want. The more often an account appears, the more I want them in my following.

It would also be great to add others to the mix. I don't know if it will be possible to do this en masse. It would require a ton of processing power.

It would also be great to monitor individual users' accounts.

Who retweeted you? Who mentioned you?

Those are people who engaged with you. Are you following them? 

If not, you probably should.

We could just do all that stuff automatically, right?

Not so fast. 

Yes, we could do it all automatically if we were only talking about the tech/coding side of the coin. 

There's another side.

Twitter's side.

Twitter takes a hissy fit when someone automates the follow/unfollow process. There are limits built right into the API (application program interface). 

You would think that would be enough to protect against abuse.

Twitter doesn't think so.

There are rules about how many people you can follow. There are daily limits and total limits. You would think that would be enough, too. 

Twitter doesn't think so.

It's their bat, their ball, and their playground. 

They make the rules. We have no choice but to follow them.

It takes a direct user command to follow or unfollow. That means that even though everything exists to fully automate the process, we can't. 

To add insult to injury, it's actually easier to make it full-auto than the required semi-automatic. 

This is an envelope that one shouldn't push. It's Twitter's platform. It's their rules.

It's a question of what we are able to do versus what we are allowed to do.

Fun.

Still, the same-old-same-old can, and will, be improved.

Lots of fun!


Vr

 

Blog Poets

About the Author

I'm a ghost but not the kind that's to pottery
wheels I'm the wnting kind

Toften wonder if Im a tech-savvy writer or a
writing-savvy technologist Maybe I'm both. As
one CMO put it, "Paul makes tech my bitch!
That might be going a hittle too far

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Comments

Cyndi wilkins

7 years ago #4

#4
Lucky for me, understanding these processes is not a part of my world...But I'm glad you are...at least a part of my virtual world. I enjoy your writing style...always guaranteed a belly laugh or two;-)

Paul "Pablo" Croubalian

7 years ago #3

#3
LOL, well, Cyndi, this series, by necessity is somewhat more complex. After all, is shows th eprocess of starting up a full-blown web app to run Twitter and cross post elsewhere. This IS the simplified​ version.

Cyndi wilkins

7 years ago #2

" Bigger is better, right? Not necessarily." Oh dear...I'm in a silly mood and probably should not be commenting here;-) But I just cannot help myself! I may not know what the hell you are talking about half of the time, (okay, most of the time;-) But damn you make me laugh Paul \!

David B. Grinberg

7 years ago #1

Nice post, Paul \, with excellent advice, as usual. I'm sharing in several hives.

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