Paul Kearley🐝 en Directors and Executives, Customer service, Sales Territory Manager • Dale Carnegie Business Group 24/11/2016 · 1 min de lectura · +800

Paul's Blog: You Can't Sell What You Don't Know

Paul's Blog: You Can't Sell What You Don't Know

I want to buy. I really do. And I want to get to know you, the sales person.

So don’t shut me out and spout your facts and features drivel instead of engaging with me.

I want to know you. Your story. I want to connect with you and know that I made the right choice. In order to do that you need to know my story, and I need to know some of yours.

But, if you don’t think you have a story to tell, you won’t, and the world will miss out on your magic.

Engage me and I will listen, ask me and I’ll tell you, make me feel important and I’ll buy.


 Paul's Blog: You Can't Sell What You Don't KnowMy vision is quite simple: to make an impact on the lives of the people who have been entrusted to me: You (for reading this article), my family and my clients. 

I coach people. Direct, practical, innovative, meaningful.

I coach for excellence.

I love what I do... and so do my clients.

Over the years I've noticed that business coaching that was supposed to make us stronger actually took away our confidence and made us doubt ourselves. Confidence and people skills aren't developed just by measuring and planning everything, they grow through doing and learning from experience and by taking risks. People want to make a difference. Build teams. Be better understood. Live more confidently.

I founded IBC Impact Business Communication Inc. to create a world where business people communicate and act with confidence to create better worlds for themselves. Worlds where they feel powerful and free to express themselves. Worlds where something as simple as conversation creates energy, understanding and impact. Worlds so exquisite, I couldn't imagine doing anything else.

If you found this article helpful, insightful or moving, please let me know, if you think it can help others, please share it with them.

Erroll -EL- Warner 24/11/2016 · #2

Customer engagement depends on the product knowledge of the associates. There should be interior, exterior and vendor training. Exterior training could include expositions, conferences and workshops. There could never be good Customer Relation Management(CRM) or Customer Engagement(CE) without proper training. There should be access to the hierarchical structure of management and feedback should be imminent. To create further associate interest they should be rewarded for great ideas and innovative achievement.

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Travis Becker 24/11/2016 · #1

Paul, I think you win for best pic used w/ a post! I feel like it made me read with a sense of desperate urgency. Nicely done sir 👍🏼👍🏼

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