Phil Johnson en Sales and Marketing, Healthcare, Marketing MBL CEO & Founder • Master of Business Leadership 3/6/2018 · 1 min de lectura · 1,3K

Friends, Acquaintances and Relationships

Friends, Acquaintances and Relationships

Meaningful relationships are developed over time when we allow our self to be vulnerable. This does not mean we are giving away our energy in those relationships. Openness and vulnerability occur as we become less resistive, judgmental and attached to outcome. By learning to lower our walls in this way we can often inspire others to do the same.

Whether positive or negation, people unconsciously tend to match our energy. Lowering our walls and becoming vulnerable is a sign of our authenticity and emotional intelligence. Relationships, unlike friendships and acquaintances are primarily about the heart. Friendships and acquaintances can become deep, trusting relationships through this process.

Oxytocin is often referred to as our brain’s “trust” neuro-chemical. It is released when we feel we have the trust, support and protection of the tribes in which we share common experience. Tribal members trust us and we trust them.

The primary responsibility of every executive is to establish an environment where a tribe of safe, trusting relationships is created. The development of our authentic, emotional intelligent leadership gives us the tools and skills to experience this neuro-chemical more often. The development of ego has been part of our evolution. Our ego has enabled us to separate our self from the others in the tribe. Unfortunately it has also lessened our sense of connectedness with each other. The result has often become an “us versus them” mentality.

In today’s rapidly changing world our ability to survive and thrive will depend upon our willingness to reconnect with ourselves and with each other. We need to stop seeing others as the enemy. The end of ego and dawn of enlightenment requires a shift in our consciousness to non-resistance, non-judgment and non-attachment to outcome. This will enable us to lower our walls and create meaningful relationships with others.

Businesses are much better at acquiring customers than they are at keeping them. Most books and conversations focus on how to get more customers while relatively little attention in paid to how to keep them. The ability to develop deep, meaningful relationships with those we serve requires our authenticity and emotional intelligence.


                                                                Master of Business Leadership Podcast


Phil Johnson 30/6/2018 · #3

Geoff, thanks.

Marisa Fonseca Diniz 4/6/2018 · #2

Contacts should not be wasted, because in the background and over time we can have the opportunity to turn them into great friends, the same is to keep good customers!

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Geoff Hudson-Searle 3/6/2018 · #1

Great share @Phil 🐝 Johnson, MBL and Brand Ambassador @beBee Meaningful conversations can positively impact a business’ bottom line. Regular conversations between a manager and their team will increase employee engagement, diversify their skills (and potential value to a business) and drive productivity. Businesses holding effective discussions report a 50% increase in productivity compared to those that do not. Developing employees’ talents can also help an organisation become more agile, increase its competitiveness, and assist with future-proofing. Meaningful conversations are those that seek to create understanding and ignite insights by sharing perspectives and ideas earlier in the process. They’re based on the premise of discovery, exploration and mutual respect, rather than the exertion of power and control. They can take some time, but they don’t have to. As people become more skilled at having meaningful conversations it gets easier—and faster—to resolve issues in ways that build trust and commitment.

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