Lower Your Walls
Whatever the situation, the correct action is to lower your walls. We are in the midst of replacing borders and politics with economic connection. On global connectivity is the most revolutionary force of the twenty-first century. Mankind is reengineering the planet, investing up to ten trillion dollars per year in transportation, energy, and communications infrastructure linking the world’s burgeoning megacities together. This is having profound consequences for geopolitics, economics, demographics, the environment, and our social identity.
To believe that we are in competition with another individual, organization or country drains us of our authentic energy. Energy that we need to serve others and demonstrate our trustworthiness as trusted advisors to each other. The development of our emotional intelligence will enable us to lower your walls and better serve each other.
The global network of trusted relationships is the most valuable asset we have as individuals and organizations. The global economic value of these trust networks is growing much faster than the traditional economy that has based upon isolation and separation. The current value this new economy is estimated at over $10 Trillion per year which, if it were a country, would make it the 2nd largest economy in the world. The trust economy is going to get much bigger because 63% of the global population is not yet connected to the internet.
We must serve and protect ourselves and each other at the same time. Authentic emotionally intelligent individuals and organizations do both. When an organization aligns with your personal Vision you are going to enjoy working there. It is much easier to drive people apart than it is to pull them together.
Organizations need to change their behavior. We are beginning to see a fundamental shift in organizational behavior. A growing number of individuals and organizations are learning how to become more patient, committed, connected, engaged, trusted and emotionally intelligent. There are significant challenges associated with these behavioral shifts in behavior but the need and the results outweigh the emotional labor required.
Imagine trying to explain the internet to somebody living in the year 1200. The frame of reference you would use would be so different that it would be almost impossible to convey how the internet works, let alone what it means to our society. You are standing on the other side of what would seem impossible to a person from the Middle Ages.
If you look at the current rate of accelerating change and innovation, we are the medieval ones. Trying to imagine the incredible changes we will face is a paradox, because it is an attempt to envision something that is by definition unimaginable today. We are in the midst of a rapid change revolution that will destroy the current status quo and enable the impossible to become reality. Behavioral change is required. The need for us to be practicing the emotional labor required to develop our emotional intelligence has never been greater.
The willingness to do emotional labor is the key to better personal and organizational results. We were never taught the importance or the difficulty involved in doing this type of work. This has kept us stuck in our current paradigm, unable to achieve sustainably better results. The process of implementing behavioral change is like walking through a war zone. You see misery, trauma, chaos and occasional casualties. Organizations must learn how to embrace rapid change while creating the trusted advisor relationships that will enable them to out care the competition.
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