Sabrina Cadini en Women in Leadership, Professions, Workers, Careers, Entrepreneurs Life-Work Balance Coach & Live Broadcaster • Sabrina Cadini Hace 6 d · 1 min de lectura · +200

Your unhappy customers are a great source of learning

Your unhappy customers are a great source of learning

“Your most unhappy customers are your greatest source of learning” ~ Bill Gates

We always hope to gather positive feedback from our clients and customers, and when a negative review is received the world seems to stop. It’s a painful experience that makes you re-think and re-evaluate your dedication and commitment to your job, to your passion. You did everything possible for this client and all you get is negative feedback. Now what?

I can feel your pain… Negative reviews can hurt. A lot. Especially if you don’t think you deserve them. However, you can use these to your advantage.

First of all, you shouldn’t take it personal.