Share Your Vision to Build Your Business
She stood outside her restaurant, unassuming, obviously an artist, with her cool hat and hip vest. I didn't know who she was; she introduced herself as Natalie, the owner of Chow in downtown Las Vegas.
We visited for a few minutes, she asked about Montana and about music. And then I asked about her story and her restaurants. This is a remarkable woman. I had no idea, as I stood on the sidewalk with her, that I was hearing the story of a woman who has hit rock bottom and come back to achieve and succeed not only in her career, but in inspiring others.
The staff are shared between her two downtown Las Vegas restaurants, Chow and Eat, providing quality training and opportunities for all of them. And it shows. That evening in Chow, the restaurant was closed to the public for a private party. The group rented music equipment for the evening, microphones, amplifiers, speakers, etc., and planned to have a jam session while they ate. When the truck with the equipment arrived, staff immediately jumped to help and ask what they could do for their guests.
Chow's staff were accommodating, kind, and warmly professional all evening, and the food was delicious. Chef Nat stayed for a while, sitting in the back observing the party, and sometimes visiting with staff and guests. When the party was ending, staff immediately jumped in to help put the equipment back into boxes and store everything near the door for pickup the next morning.
It was a late night for those of us playing music and visiting the bars afterward, so when we woke the next morning, my first thought was to try Chef Nat's other restaurant, Eat. I was not disappointed. As we walked into the restaurant, Jessica, the hostess from the evening before greeted us not only with a smile, but with recognition as guests from that evening. Kevin, the adorable young man who made sure I had everything I needed at Chow was there at Eat the next day to serve again. You would never know they had been up late the night before, hosting, serving, and accommodating a rowdy group of engineers/musicians. Even Chef Nat was sitting at a table with customers, chatting away with a smile on her face.
We had one more day in Las Vegas;