Has extensive experience in IT Infra maintenance, analysis and planning. 7+ Y Supported client IT organization department management in activities as request gathering, presentation, processing trough approval chain, facilitating meetings, development of processes. Demonstrated good analytical skills, knowledge of infrastructure areas. Have been involved in Supplier and Client service Mgmt processes, Reporting, requests flow coordination. Has a good understanding of ITIL, Project management and processes. Communication and global virtual teamwork skills.