Descrição da vaga
- Sem Experiência
- Sem estudos
- Pretensão salarial
- Distrito de Faro
Bilingual Spanish & English Membership Advisor (Travel & Tourism)
Our Client – international leader in holiday accommodation services – is currently developing their Membership Services and Customer Support team. They are looking to hire bilingual English and Spanish Speakers in their beautiful, sunny location in the South of Portugal!
Spanish & English Membership and Customer Service Advisor:
In this position you will be providing comprehensive support to the customers through dealing with all sorts of inquiries that they may have:
- Arranging membership accounts and services subscriptions.
- Answering questions, providing information, educating customers on travel and locations.
- Solving any problems/ issues and dealing with complaints.
In order to be successful in this position, you need to … like people – be able to create quick connection with them, make them feel comfortable with you and really enjoy providing them with the support that they need.
You will also be expected to …
- Speak fluent English and Spanish (your working languages will be both – English and Spanish – and they both need to be flawless)
- Work well on the team (because you will not be supporting all the customers on your own!)
- Have good negotiation sills (for discussing membership and services options, but also for arranging the best solutions for issues or complaints)
- Have strong computer/ technical sills (to deal with calls, emails, customer’s databases, accommodation databases, etc.)
- Be based in Portugal already (there is no relocation package nor allowance offered with this role)
- Excellent basic salary and attractive bonus structure
- Professional initial and on-going training
- Great holiday deals
- Employee packages for accommodation and services
- Great modern offices & location.
This is a great opportunity to work for a well-established, international company that offers excellent, professional career within welcoming and friendly multinational working environment! If this is what you’re looking for, send us your CV as soon as possible!
- customer service