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Requisitos

  • Sem Experiência
  • Sem estudos
  • Pretensão salarial
  • Distrito de Faro

Descrição

Bilingual Spanish & English Membership Advisor (Travel & Tourism)


Our Client – international leader in holiday accommodation services – is currently developing their Membership Services and Customer Support team. They are looking to hire bilingual English and Spanish Speakers in their beautiful, sunny location in the South of Portugal!


Spanish & English Membership and Customer Service Advisor:


In this position you will be providing comprehensive support to the customers through dealing with all sorts of inquiries that they may have:


- Arranging membership accounts and services subscriptions.
- Answering questions, providing information, educating customers on travel and locations.
- Solving any problems/ issues and dealing with complaints.


In order to be successful in this position, you need to … like people – be able to create quick connection with them, make them feel comfortable with you and really enjoy providing them with the support that they need.


You will also be expected to …


- Speak fluent English and Spanish (your working languages will be both – English and Spanish – and they both need to be flawless)
- Work well on the team (because you will not be supporting all the customers on your own!)
- Have good negotiation sills (for discussing membership and services options, but also for arranging the best solutions for issues or complaints)
- Have strong computer/ technical sills (to deal with calls, emails, customer’s databases, accommodation databases, etc.)
- Be based in Portugal already (there is no relocation package nor allowance offered with this role)


Benefits:


- Excellent basic salary and attractive bonus structure
- Professional initial and on-going training
- Great holiday deals
- Employee packages for accommodation and services
- Great modern offices & location.


This is a great opportunity to work for a well-established, international company that offers excellent, professional career within welcoming and friendly multinational working environment! If this is what you’re looking for, send us your CV as soon as possible!

  • customer service
  • spanish
  • tourism