Descrição da vaga

Requisitos

  • Sem Experiência
  • Sem estudos
  • Pretensão salarial
  • Cascais

Descrição

A hotel Concierge Agent is at the forefront of customer service. He or she is one who helps the guests with services within the hotel, like transfers and costumer related issues.

The Concierge Agent provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering.

The position ensures that guests are happy from the moment they step into the hotel until they leave. Sometimes, he or she continues to provide superior customer service after the guests are long gone.
Hotel Sheraton Cascais Resort 5*, is looking for someone for the Concierge Department, as a Concierge Agent.

Requirements:

- Some Experience with Front-office, Concierge or Public Relations;
- Experience working in the hospitality or hotels sector;
- Excelent Presentation;
- Teamwork spirit;
- Be able to work under pressure;
- knowledge working with OPERA system;
- Excelent english written and oral;
- Responsible and being able to adapt;
- Drivers License.

  • customer service
  • public relations