- Entry level
- No Education
- Salary to negotiate
Deloitte is seeking a CRM Project Manager to join the CIS Technology Services group within the Internal Client Services department (back office) at the Moscow office.
If a path doesn’t exist, create your own.
Deloitte is one of the leading international professional services firms that offers audit, consulting, corporate finance, enterprise risk, and tax and legal services. Deloitte is represented in six of Russia's largest cities, including Moscow, Saint Petersburg, Ufa, Ekaterinburg, Novosibirsk and Yuzhno-Sakhalinsk, where over 2100 of our specialists are employed.
Our vision and strategy, developed in collaboration with leadership and member firm partners from around the world, focuses on working together As One across geographic, functional, and business borders to deliver excellence in all of the services provided by the member firms.
The role will involve:
Project Management for CRM related projects
Closely work with business users to understand their needs
Regular update the CRM Program and Roadmap to reflect the business needs, priorities, reconcile it with IT budget and key business systems lifecycle
Line management internal team of CRM specialists and external contracting organization
Readiness to be responsible for understanding, optimizing and control of solution architecture
Project management experience of large projects (3+ month duration)
Interviewing, ability to talk to key business users
2 + year’s relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
MS Dynamics business analyst or MS CRM developer and support experience
Ability to articulate architectural differences between solution methods and the related challenges and approaches for each
Ability to seamlessly move between high level architectural review/design tasks and “roll up the sleeves” tasks required to deliver products and services
Key IT methodologies: ITIL, Agile/Scrum, DevOps
Upper Intermediate English language skills
Good knowledge of at least some of the listed technologies: Microsoft Server Software Portfolio (OS, SQL, Dynamics, IIS, Sharepoint, C#)
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live by our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society, and make an impact that matters.
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organisation that is held up as a role model in terms of quality, integrity, and positive change.
At Deloitte we are completely committed to attracting and retaining professional and ambitious talent and as such we are absolutely dedicated to investing in and helping our people to excel. The fact is we believe building strong relationships with our people is as important to the success of our business as building strong relationships with clients.
We are flexible in our approach and are committed to changing, adapting and improving both internally and with regard to the services we offer our clients. As a result, we look for candidates who are not only skilled professionals in their field, but who can also partner with us - candidates who are able to adapt, change and drive this exciting improvement forward with us. We are dedicated to giving you all the tools available to fulfil your potential and we are able to offer you our 100 percent commitment as your career partner for the journey.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
Please note that you will be asked to provide your passport details in order to complete the application process.
Deloitte in Russia is part of the CIS (Commonwealth of Independent States) practice, a member firm of Deloitte Touche Tohmatsu Limited (DTTL). We provide audit, tax, consulting, and financial advisory services to
About the company
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”).