Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Sochi


Pullman Sochi Centre
Managed hotel
City SOCHI State South District Country Russia 
Pullman Sochi Centre has 150 rooms, each with balcony views of the sea or the city. Sel Marin restaurant serving Mediterranean cuisine, O'Bar 24-hour bar, business center, Fit and Spa fitness center with swimming pool on the 16th floor and a panoramic view of the sea - all for the comfort of our guests. The largest conference facility in Sochi (24,757 sq. ft. [2300 sq. m]) for events and activities.
Discover the hotel

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 15-02-2018

Level of Education
Master / MBA
Areas of study
Professional experiences
6 to 10 years
Languages essential
Russian (Fluent)
English (Working level)

• Prior 5+ years experience in luxury hotel management essential
• Strong match with Accorhotels Inspiring Leader capability framework
• Strong Educational background
• English speaker required, Russian speaker preferred
• Good understanding of the local market (previous experience preferred)
• Understanding/experience of union relations – where applicable
• Experience with owners relationship
• Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
• Excellent speaking and presentation skills
• Demonstrated leadership and organizational skills
• Strong interpersonal & communication skills
• Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel
• Effective management style, hands-on and approachable
• Bottom-line oriented with emphasis on quality guest-service and team-building

• Idea-inspiring
• Creative energy
• Ability to collaborate
• High attention to detail in fast paced environment
• Excellent sense of prioritization and time management
• Professional demeanor
• Strategically oriented
• Highly organized
• Have an instinctive feeling about future product concepts

The Position

Reporting into the SVP or RVP, the General Manager oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. Furthermore it is essential to assist the SVP or RVP in the development and communication of strategies, goals and objectives as well as the development, implementation and monitoring of financial and operational plans for the hotels while, managing, growing and fostering positive owner relations and maximizing performance.



Employee engagement
• Directly supervise the Executive Committee members and indirectly supervise all hotel personnel
• Carry out supervisory responsibilities in accordance with the Company’s policies and training programs
• Act as an integer role model, displaying explicit knowledge and awareness of company standards
• Build quality relationships to the management team
• Create team spirit
• Create effectively a collaborative and inclusive environment where all employees/colleagues are encouraged to provide input
• Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures

• Maintain product and service quality standards by conducting ongoing evaluations
• The attaining and maintenance of service levels that exceed expectations
• All areas of the hotel consistently maintained to standards of attractiveness, comfort and cleanliness
• Handles VIPs, understanding international protocols for government officials and royalty

• Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
• Growing business – A good overview of finances, think about the future and decide on strategic initiatives
• Dealing with media

• Maximizing financial performance
• Efficient operation and cost control of all hotel departments and facilities
• Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan
• Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.
• Energy consumption is monitored

About the company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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