Experience

  • Concierge Associate

    at Westfield Shopping Towns

    February 2014 - at Present

    London

    - First Class Costumer service - Administrative skills - Face to face enquiries - World Host Recognized Concierge - World Class costumer service - Mall checks & health and safety procedures - Liaison with retailers - Trained for “My Guide” for Visual impaired individuals - X-Ray Screener - Rapiscan 600 series

  • Receptionist

    at West Hampstead Women's centre

    September 2014 - May 2015

    London

    - Reception duties and administration duties - Excellent organizational skills - Organize and assist events at the centre - Welcome members to the centre - Membership and fundraising - Deal with centre members enquires - Good Telephone manners - Microsoft office and database usage - Social media updates

  • Telephone Interviewer Translator

    at TNS Kantar Operations

    February 2013 - January 2014

    London

    - Costumer Service - Market research approaches - Good Telephone manners - Putty System operator - Interviewer translator - Good writing and communications skills

Education

  • International Relations & Peace and Conflicts

    at London Metropolitan University

    2012 - 2015 (3 years) London

  • World Host

    at Skills Place

    2014 - 2014 (1 year) London

  • International Relations

    at San Francisco State University

    2013 - 2013 (1 year) California

  • Socioeconomic Sciencies

    at Externato Seneca

    2009 - 2011 (2 years) Lisboa

Languages

  • English Native

  • Portuguese Native

Followers (11)

Hives