• Supplier Manager

    at Lloyda Banking Group

    July 2017 - May 2018


    Fully responsible for the successful delivery of the GDPR Third Party Oversight project within the LBG HR Division. Expertly managing and monitoring the smooth remediation of up to 74 3rd Party contracts, ensuring compliance with imminent data privacy legislation. Skilfully liaising with business stakeholders including group procurement and sourcing, HR supplier managers and Legal Department.

  • Supplier Manager

    at The Co-operative Bank Plc

    September 2008 - May 2016


    Fully responsible for a diverse portfolio of 3rd Party suppliers all managed in accordance with industry regulatory requirements and the Bank's own SRM Governance framework. Confidently performed 3rd Party contract negotiations, remediation and renewals, performance reporting and clear instructive support and guidance to stakeholders. Used expertise to ensure that cost and risk appetites were satisfied and a consistently high level of customer service was maintained through strict adherence to contractual SLA's and KPi's.

  • Business Adviser

    at The Co-operative Bank Plc

    September 1994 - August 2008


    Fully responsible for the provision of specialist Supplier Contract Management services within the Payment Services Division. Responsible for all service related issues for the Cheque Clearing supplier, Post Office relationship and Courier Services.


  • IOB Stage 1

    at Wolsey Hall

    1976 - 1977 (1 year)

  • 2 A level's

    at St Lawrence College

    1964 - 1975 (11 years) Kent


  • English Native