Experience

  • Junior floor manager / Beverage assistant

    at JW Grosvenor House

    September 2017 - September 2020

    London

    • Confident and efficient running of all sections of hospitality including bar areas, meeting rooms, and kitchen areas • Taking responsibility as club representative for Special Events by overseeing & organising the various departments within hospitality to ensure the smooth operation of planning and preparation of each event right through to delivery • Setting up and organising conference and meeting rooms, • Responsible for customer correspondence to include communicating to relevant Food & Beverage staff and resolving any complaints or conflicts in the absence of the Food & Beverage Manager. • Ensure that all staff are fully equipped with correct uniform. • Ensure strict awareness and compliance with all Health & Safety work practices including good practice for standards of hygiene ensuring the highest standards of safety and hygiene. Reporting and recording any accidents and dangerous occurrences. Visibly demonstrate commitment to and compliance with the safety rules.

  • Assistant Manager

    at Zakti Active wear

    November 2015 - July 2017

    London

    • Prioritise target activities and user groups, especially in local authority centres • Recruiting, training and supervising staff. • Managing budgets. • Organising fitness activities or programmes • Maintaining statistical and financial records. • Ensuring compliance with health and safety. • Handle complaints and incidents, e.g. accidents, emergencies or theft • Ensure own and staff members' first aid training is up to date • Write monthly or weekly reports and prepare cash projections for centre owners or more senior management. • Window display for each season / focusing on the best sellers • Display fitness Mannequins changes • Working with a VM book for all the stores • Opening new stores around London, Reigate and Oxford.

  • Sales assistant

    at Blacks

    September 2014 - November 2015

    London

    • Greeting customers who enter the shop. • Be involved in stock control • Assisting shoppers to find the goods and products they are looking for • Being responsible for processing cash and card payments • Stocking shelves with merchandise

  • Nanny

    at Spanish family

    February 2010 - July 2014

    Barcelona

    • Maintaining the children’s timetables and extra curriculum activities • Cleaning and house duties for the family • Preparing healthy meals • School run • Organising the children’s parties and play dates • Homework and study help • Child minding during holidays

Education

  • Hairdresser & stilysh

    at IEs Vall d’Hebron

    2006 - 2009 (3 years) Barcelona

Knowledge and keywords

Languages

  • Spanish Native

  • Catalan Native

  • English Elementary

  • Portuguese Negotiation

Hives