Experience

  • Customer Service Advisor

    at ASOS

    January 2019 - May 2020

    London

    ASOS are an international, online shopping company. I handled all order related queries from customers. I dealt with live chats, social networks and emails. I also handled customer complaints and handed them to the relevant teams in customer care. I resolved queries such as: - Where is my order - Something is missing from my order - I need to make a return - Where is my refund - My item is faulty - ETC. More information is available on my CV

  • Customer Assistant

    at Coral

    January 2018 - November 2018

    Luton

    Coral is a betting store. I worked behind the counter and I helped all customers. My duties included: - Placing bets - Dealing with customer complaints - Calculating the stores profits and losses for the day - Handling cash - Cleaning the store - Opening and closing the store - ETC More information on this role is available on my CV

  • Online Shopper

    at Sainsbury's

    March 2017 - September 2017

    Luton

    I used to work nights at Sainsbury's as an online shopper. This means, I would walk around the store and collect items for orders customers have made online. Some of my duties included: - Collecting items for customers orders - Choosing alternatives for items which weren't available - Loading and emptying the vans - Stacking the shelves - Helping customers locate isles/items when the store opened - ETC More information on this role is available on my CV

  • Customer Assistant

    at Subway

    April 2016 - August 2016

    Luton

    Here is subway I used to make food for the customers that came in. Some of the duties included: - Making the customers desired sandwich - Cleaning the store - Preparing the food - Cleaning the kitchen - Greeting customers - Cleaning the store - ETC More information on this role is available on my CV

Education

  • Diploma, Pass Level

    at Central Bedfordshire College

    2015 - 2017 (2 years) Luton

  • GCSE (6A*-C, including Math and English)

    at The Chalk Hills Academy

    2010 - 2015 (5 years) Luton

Knowledge and keywords

Languages

  • Hindi Native

Hives