Job description


  • Entry level
  • No Education
  • Salary £40,000.00 - £46,000.00 gross per year
  • Peterborough


3rd Line Network Engineer
£40,000-£46,000 + On Call + Benefits

I'm looking for a 3rd Line Network Engineer for a major client based in Peterborough.

The 3rd Line Network & Security Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.

Key Duties

To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's.
Provide technical assistance to on-going projects when required
Provide a point of technical escalation and expertise for 2nd line engineers
This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance
There may be a requirement to provide support as part of the 24x7 out of hour's rota.Technical Requirements

At least 3 years' experience in a similar SLA driven support role
Proven Customer service Skills
Proven experience delivering projects and complex changes.
Industry recognised qualifications in relevant areas (desirable)
Extensive and proven experience in one or some of the below technologies;
Palo Alto
Cisco technologies including switching and routingSalary on offer is £40,000 - £46,000 + on-call + benefits

Looking to move ASAP so please send me your latest CV and I will call you to discuss further

Dan Pearson - IT Recruitment Consultant - (phone number removed)

Key Words:

Network - Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto

  • customer service
  • recruitment