Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London



City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (35% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last REF, City doubled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President, Professor Sir Paul Curran, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university: it has recently agreed a new Vision & Strategy 2026. Founded in 1894, City is celebrating its 125th anniversary this year.

The purpose of the Development and Alumni Relations Office is to support the University's Strategic Plan by delivering philanthropic income and other forms of financial and non-financial support from alumni, friends, companies, livery companies, trusts and foundations and other grant making bodies and institutions.

The Office raises money for University wide and strategically important initiatives that cover student support, world class research and development of the University's estate. This is achieved by developing and strengthening relationships with strategically important constituents and identifying shared areas of interest and activities to enable a lifelong relationship to develop and flourish. The Office also works closely with Schools and other Professional Services teams to support UK and international student recruitment, Careers opportunities and enhances the Student Experience, all of which support the University's Mission and Vision.


The successful candidate is integral to the City Alumni Relations team, leading on all interactions with the University’s alumni through written and electronic media. The post holder is responsible for multiple social media platforms and web page updates. Acting as a gatekeeper to the database, the successful candidate will be the main point of contact for other departments seeking to engage with alumni, ensuring that all communications are GDPR compliant. The post holder is expected to regularly report on the success of the University’s engagement with its alumni, also providing advice and guidance were alternative methods may be more beneficial.

Person Specification

The successful candidate will have excellent written and verbal communication skills, with experience using a mass mailing system to deliver email communications and newsletters. They must be proficient with Microsoft Office packages, have knowledge of running data reports from a database, and it would be beneficial if they have experience working with Raiser’s Edge and Net Community. We are looking for candidates who are used to working to demanding deadlines and are able to prioritise tasks and projects, and able to manage multiple social media accounts, groups and pages for the organisation.

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