Job description

Requirements

  • Entry level
  • No Education
  • Salary £40,000.00 - £45,000.00 gross per year
  • City of Westminster

Description

Application Support Engineer

As a global specialist provider of bespoke travel services, we are seeking an Application Support Engineer to be responsible for all Enterprise Applications.
Ideally coming from an Infrastructure or application support background you are seeking a new career challenge where you will be working with a mixed bespoke / COTS product suite with the following activities as Application Support Engineer:

·On-Prem and SAAS Application Support, Web administration / IIS / DNS / Active Directory

·Vendor Engagement
- RFI/ RFP response review and evaluation, selection, and implementation, with post-implementation support.

·Application demonstrations to global stakeholders as part of the change function.

·Implementation Support
- Identifying and validating IT business solutions to meet customers' implementation requirements.Collaborate with IT, Customer Support and Operations.

·Assist in setup and training.

·Post Implementation Support
- Create and review RFS requests, Bug Requests, upgrades and provide new training as needed.

·Participates and presents at User Group Meetings

·Participates in User Acceptance Testing (UAT) and provides feedback on application releases and roll-outs.

·Industry Trade Partner Event involvement

The Technical Environment for the Application Support Engineer is; MS SQL, Scripting, O365, Azure

  • active directory
  • sql