- Entry level
- No Education
- Salary to negotiate
Application Support Lead (SQL) - 90211747
Posting Range:1 Feb 2019 - Ongoing
Job Title: Support Analyst (SQL)
About Savings, Investments and Wealth Management
Savings, Investments and Wealth Management (SI&WM) brings together Savings, Digital Investing, Barclays Investment Solutions, Wealth Management and Global Stock & Reward Services. Our ambition is to be the leading provider of personal investment solutions in the UK, inspiring people to invest for their future. To support our growth ambitions we will build more meaningful relationships with our existing clients and customers
The Application Support lead works within the Service Management team and supports the end to end portfolio of high criticality services and is responsible for ensuring the optimum performance from the in-scope services within the PCB support unit.
Additionally, they ensure SLAs are in place, negotiating changes when required with Business Service Owners and that SLA's are met.
The role also heavily focuses on service continuity and resumption
The role added value tasks will specialise in service improvement & cost reduction activities.
Working level experience of SQL Server, MQ/Messaging protocols, Linux, Java-based applications
Awareness of distributed architectures
Ability to interact with technical specialists and to decompose services into logical processes to aid investigation and triage of live service incidents
Able to quickly absorb and assimilate large amounts of technical and business information to identify the most appropriate course of action to ensure consistent quality
ITIL v3 certified (desirable)
Advanced SQL skills
Knowledge of IPSOFT, App Dynamics & Aternity
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Risk and Control Objective
All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
To be considered for this role, click on the apply button now.
Barclays Values & Diversity
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
About the company
Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.
We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.
Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.