Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


We’re now looking for a Content Infringement Manager to join our team in London and be part of the Content Operations team. 

Content Operations are responsible for the planning, management and ingestion of music, video and podcasts, and improving user experience through metadata curation. Content Operations proactively and reactively monitor the catalogue to ensure all incoming content is in line with Spotify’s internal standards. We’re looking for a person that has a high degree of knowledge on music from the Russia and the culture around it, combined with a strong background in technical content management.

What you’ll do

Ensure we ingest a high quality of content (metadata, audio, cover art, etc) from partners
Process different types of incoming infringement claims efficiently and be the liaison between rights holders/claimants and Spotify Content and Legal departments
Analyse and curate content to adhere our Metadata Style Guide and Infringement Guidelines
Continuously improve processes, tools and documentation regarding the handling of infringement claims
Analyse large data sets and report back both internally and externally
Work cross-functionally with a range of teams at Spotify including Artist & Label Marketing, PR, Licensing, Legal, Customer Support and R&D
Communicate complex technical problems and solutions to non-technical internal and external partners in an understandable way
Troubleshoot infringement related issues and escalate accordingly
Work with our developers to improve and progress our catalogue management system
Who you are

You are fluent in English and Russian/Cyrillic
You have at least two years of relevant experience in the music industry
You have experience of supply chain management
You have a strong understanding of, and an interest in, music, copyright and technology especially when it comes to music and culture in Russia
You can build strong working relationships with external providers
You are capable to meet tight deadlines and will be focused on execution
You have a systematic approach to identify solutions
You are adaptable, and a quick learner who thrives in a rapidly changing environment
You are a multi-tasker, with excellent time-management and organisational skills
You are a self starter, with the ability to take ownership of technical work streams
You are analytically minded and competent to interpret complex data
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.

About the company

Spotify is a Swedish commercial music streaming, podcast and video service that provides digital rights management-restricted[4] content from record labels and media companies including BBC, Sony, EMI, Warner Music Group, and Universal.[5][6] Music can be browsed or searched by artist, album, genre, playlist, or record label. Paid "Premium" subscriptions remove advertisements, improve audio quality and allow users to download music for offline listening.[7]

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