Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Royal Leamington Spa

Description

We currently have an exciting new opportunity for a Telecoms Billing Assistant to join us at UBT, a well-established Global Business based in Warwick. We provide bespoke services to a client base that spreads across 19 countries in the UK, Europe, North America, Central America and Australia.

As Billing Assistant, you will be responsible for the billing of all mobile and landline clients, this is alongside upholding the company values through continuous improvement of quality standards and exceptional customer service levels.


Requirements:


- Collate data to accurately calculate invoices
- Counter check the accuracy of data input in the accounting system
- Oversee the issuing of invoices and bills to customers through various mediums
- Maintenance of customer records
- Answer questions and handle escalation complaints from customers regarding bills.
- Activity reporting
- Maintain constructive relationships with all stakeholders

Experience


- Experience in mobile and landline billing is crucial
- Proven ability to work independently as well as within a team
- Excellent communication skills

Personal Attributes


- Ability to manage a varied workload and prioritise effectively
- Dynamic, resilient with a positive attitude
- Adhere to the business values of Integrity, Teamwork, Serve and Respect
- Effective time management

Benefits:


- Salary £25-28K
- Pension scheme - 5% company contribution
- Car allowance or Company Car
- Free Lunch and Fruit Every Day
- Free Secure Parking
- Private medical healthcare