Job description


  • Entry level
  • No Education
  • Salary £25,000.00 gross per year
  • Glasgow


Is this the moment you smash your goals with Webhelp, a global leader in business process outsourcing (BPO)? We are looking for a talented Compliance Officer to join our growing team. Whilst being based near our offices in Sheffield, Rotherham, Glasgow or Falkirk would be beneficial, you can choose to be based from any of our 12 UK offices.

In this role, you will split your time approximately 70/30 between Compliance and Health & Safety and drive key compliance initiatives through the consolidation and implementation of a comprehensive Compliance Assurance Programme.

Maintaining an excellent understanding of security and PCI and process audits, you'll provide sound, practical and authoritative compliance advice on all matters affecting the business. You'll support the implementation of processes and controls to ensure the business complies with all regulatory and legal bodies. You will also ensure Webhelp complies with the HSE rules in relation to health and safety whilst also supporting the implementation of ISO Standards across the business.

We want to hear from you if you have thorough knowledge and demonstrable experience of security, PCI and GDPR audits and regulations gained within a customer contact or retail environment. A good understanding of the H&S Act and guidelines is necessary as is a willingness to learn and adopt ISO practices.

We are looking for someone who has strong interpersonal skills, with the ability to engage with stakeholders at all levels. You'll have the ability to multi-task and work on your own initiative, as well as being able to make decisions where appropriate. Of course excellent planning, organisational, and time management skills are also required.

In addition to your basic salary of around £25,000 and generous holiday entitlement of 30 days each year, you'll receive plenty of rewards and benefits - as you'd expect from a people-focused company like ours - with a few happy surprises included too. Our benefits include employee pension, group life cover, employee recognition schemes, shopping discounts and importantly, a real chance to progress.

Live for the moments with Webhelp.

  • retail
  • safety and security