Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


Variety and Challenge. Growth and Opportunity.

In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.

Welcome to TJX, a Fortune 100 company and the world’s leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the United States; and Winners, HomeSense and Marshalls in Canada. In 2018, TJX had over $35 billion in sales, more than 4000 shops and 249,000 Associates. As a retailer committed to growth, success is always in style at TJX!

The Corporate Responsibility (CR) Communications Manager will be responsible for formulating and driving the CR communications strategy covering the four pillars of the TJXE CR strategy.

Planning and delivering content to key internal and external stakeholders, which protects and enhances the reputation of the business.

Responsible for raising awareness of the company’s commitment to CR with the media, customers and our associates, generating positive coverage that showcases our efforts.

Driving the engagement of internal and external audiences through the creation of CR campaigns and initiatives.

The ability to form effective working relationships with key stakeholders across the business is essential.


Develop scalable simple strategic comms initiatives on a pan European, national and local basis, in order to support the agreed strategic reputation objectives.

Partner with the CR team and key internal stakeholders across all functions, to develop and cascade a proactive CR communications strategy which drives both internal and external messaging.

Partner with the Manager of Corporate Communications to align CR strategy and activities to the company’s reputation agenda.

Act as both a champion and gatekeeper for TJXE CR communications in order to enhance and protect reputation both internally and externally.

Lead on CR communication decision making, managing expectations of CR team and other key stakeholders in how and when to communicate.

Provide regular reporting on CR communication activity through appropriate measurement tools.

Gather regular feedback from key stakeholders to inform the CR communication strategy.

Business partner with key internal departments to ensure CR communication messaging/branding is consistently applied across the business.

Partner with the CR team to identify newsworthy angles from initiatives within the business and work with external reputation agency to identify appropriate media channels for communication.

Build relationships with trade media and identify opportunities to share appropriate stories.

Lead on the TJX award strategy as it relates to CR.

Partner with the Internal Comms Activation manager and Content manager to ensure CR messaging is managed within the comms calendar and maximised through existing comms channels.

Indirectly manage members of the internal comms team to deliver results on a project basis.

Manage spend against budget for all activities, and plan campaigns according to available budget.


Experience in a CR focused environment

Excellent stakeholder management

Excellent written and verbal communications skills, including an ability to write and edit copy

Interest in current affairs and consumer issues

Proactive and able to work independently with limited support

Demonstrates a “can-do” attitude and uses initiative

Strong influencing skills, able to manage expectations and challenge upwards

Positive, friendly outlook; a real team player with the ability to form networks

Strong planning and organising skills, drives to meet deadlines

Ability to work in an energetic, fast paced environment on multiple workstreams

Remains calm and clear thinker under pressure

Accuracy and attention to detail

Ability to work with associates of all levels

Ability to manage third party solution delivery with both internal and external suppliers

Diplomacy and discretion

Readily shares knowledge and expertise with others

Flexible and resilient

What's In It For You?

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.

Hives where you can find this job offer