- Entry level
- No Education
- Salary to negotiate
- REDBRIDGE, GB
After an incredibly exciting year that has seen The Enable Project (Redwood Home Care) grow from strength to strength and whereby achieving Good with the CQC we are now looking to expand. We're now looking to to recruit an experienced registered manager who can help us to grow and develop even further.
We are looking for an experienced Registered Manager with a min of 12 months experience of domiciliary care. You will have overall responsibility for the success of the branch in respect of budgets, targets, key performance indicators, staffing, quality, security of contracts, delivery of service, development of new business and profitability.
Business and Operational Performance:
Managing branch costs in line with annual budgets and forecasts.
Responsible for branch Health & Safety, and Risk Assessment.
Ensuring an adequate out-of-hours service is maintained.
Ensuring adherence to company policies and procedures.
Inspiring and leading the team to deliver high levels of customer satisfaction.
Handling all customer complaints in line with the complaints procedure and in a timely manner.
Developing business plans to deliver financial targets in conjunction with Business Manager.
Develop business plans to deliver effective competitive advantage and sustainable growth.
Undertaking visits to prospective new clients and existing clients to grow the business.
Proactively identify and develop new business sources.
Maintain the profile of the company by attending meetings in the local social care environment.
Prepare strategies for increasing private patient, enablement, dementia and rapid response in order to increase business potential and overall profit.
Achieve and maintain an acceptable quality standard as determined by internal and external audits, and monitor these standards to achieve consistent quality in line with company values, and to protect and develop the company brand.
Ensure full compliance with the company recruitment process, lined to the on-line Criminal Records Bureau process.
Manage and record all complaints and compliments.
Ensure all activities and incident reporting is fully compliant with Health & Safety policies and procedures.
Responsible for the management of direct reports, including training, development, supervision, conduct and performance, discipline and grievances, motivation and mentoring, and appraisal.
Maintain agreed staffing levels within the branch by minimising turnover and ensuring effective recruitment, selection and induction of appropriately knowledgeable, capable and qualified staff in line with company recruitment policies and procedures.
Provide effective leadership to staff to ensure high levels of performance and employee engagement.
If you can think outside the box and have at least 12 months experience as a Registered Manager in the care sector, then we want to hear from you. You must be able to drive and have business insurance for your own vehicle. You must be able to work 40 hours per week and be willing and able to support with the on-call management rota.
For more details please contact our Director and Nurse Mark Pattison -https://www.theenableproject.co.uk/contact-us/
* Competitive starting salary of £30,000-£35,000 (depending on experience)
* Paid day off on your birthday (or choose to work and get paid double instead)
* Employee bonus opportunities
* Training and support
* 28 days paid holiday a year (including bank holidays)
* Pension plan
* Work for a growing family business that respects and values its team
* Receive coaching and appraisals from a qualified nurse to aid in your career development
If you'd like to speed up the application process, please feel free to complete the online application form here: https://www.redwoodhomecare.com/jobs/
Job Type: Full-time
Job Type: Full-time
Salary: £28,000.00 to £35,000.00 /year